[Resolved] Paytm — Poor and flustering Service from PAYTM - NO RECHARGE DONE

nileshn

from Mumbai, Maharashtra

Address:

Nagpur, Maharashtra

Poor and flustering Service from PAYTM I made a data recharge of INR 125 for my AIRTEL # [protected] 0n 14 December, 2014 using PAYTM… they deducted the amount from my HDFC account and shown a success message but never made the recharge. Till now, I have followed them on their support portal three (3) times BUT they close the ticket saying as issue resolved…. Finally I made a recharge using Airtel’s services. I again requested them to make the refund or put the amount as my PAYTM balance BUT they are not responding. Below are the transaction details of this case; ORDER NO. [protected] Dec '14 12:30 pm Recharge of Airtel Mobile [protected] Payment of Rs. 125 is received by Paytm! HDFC Bank CC Transaction No [protected] Please see if you can help. Thanks, Nilesh Nagose |[protected]

+1 photos

Was this information helpful?

No (0)

Yes (0)

Aug 13, 2020

Complaint marked as Resolved

Related PayTM Mobile Solutions reviews

View all 20035 PayTM Mobile Solutions Reviews

Comments

nileshn

from Mumbai, Maharashtra

Today, someone from PAYTM called me with name as Anuj ( email ID anuj.[protected]@icicibankmail.in ) and said that the transfer of Rs 1000 have been done to my account.

I checked it and it was there...BUT After 30 mins the amount was transferred to this email ID anuj.[protected]@icicibankmail.in WITHOUT MY NOTICE...
I am sure this fellow is from PAYTM and has access to cental database. He has smartly removed the transfer details to his account from Log.
He also reset my password so that I can not do anything with the transferred amount.

I am afraid that this is serious problem for all the users who are using PAYTM for recharge as they store your credit card details with them... PLEASE STOP USING PAYTM for your safety...

Its not secure not reliable to use

Nilesh