Paytm — Product purchase #the order number # [protected] and invoice number #556170/2017-18/113.

Address:	560100
Website:	paytm.com

On 8th june 2017 we have ordered sony 108cm (43) full hd td smart led tv kdl-43w800d of value rs. 56800/- and shipment charge of rs.499/-. The order number # [protected] and invoice number #556170/2017-18/113.

On 10th june 2017, we have received message saying the order has been shipped and will deliver the item between 12th june 2017 and 15th june 2017.
On 13th june 2017 we received one more message saying the item has delivered to the shipping/billing address on 11th june 2017. Whereas we never received the order and not even received any phone call from delivery person. My entire family was at home during entire day during 10th, 11th and 12th june.
We have raised complaint (Complaint number:[protected] regarding this on paytm on 13th june and they confirmed within 24 hrs we will have solution for the same. Now on 14th almost 24 hrs also over, till now there is no clue from paytm side,
Hope paytm is not a company to loot money from common middle class people, where we can spent our hard earned money (Rs.57000/-) for nothing.
In this case i am ready spent time to approach consumer court as no other common man should not have such issues in future.