[Resolved]  Paytm — Recharge not done but payment showing successful for rs 1650/-but amount not refund neither replying

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

On 5th jan 2016 i recharge 1650/- from paytm to videocon d2h no 13651683 it is showing recharge successful but no recharge done actually.I mailed 10 times to paytm raised ticket.But no reply received from their end till date 11.01.2016.Recharge showing in invoice videocon d2h no-136 instead of 13651683, the complaint was already registered vide ref : 17890659, and many mails were sent but the amount neither credit back to account nor in wallet .
kindly refund the ammount immediately.

Transaction Receipt Order No. #[protected][protected]
[protected] somnath.[protected]@gmail.com
B
SOMNATH DEY
[protected]
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Aug 6, 2021
Complaint marked as Resolved 
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Dear Customer,

Thank you for sharing your details with us. We will have someone contact you as soon as possible.

Warm Regards,
Videocon d2h Team
Dear Customer,

We would like to inform you that recharge of Rs. 1, 650/- have been transferred in your customer ID 13651683 on dated Jan 12, 2017.

Please note that your current base pack is Super Gold with monthly subscription of Rs. 275/-, and current account balance is of Rs. 1, 694.50/- as on Jan 20, 2017 with next recharge date Jul 23, 2017. Please be informed that any changes in base package or add-on pack will affect the due date.

Warm Regards,
Videocon d2h Team

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