[Resolved] Poorvika Adyar, Velachery, T.nagar — Exchange of micromax bolt a47 phone headset | |||
I bought Micromax Bolt A47 model on May2, 2014. On 7th may 2014, my headset got damaged ie., the cover which covers the mike area was broken... I went to poorvika, adyar on 12th may 2014. There they said that this is only mobiles selling shop & we deal with only mobiles here. so they said me to go to poorvika, vijayanagar, velachery. Today (14.05.2014) when i went to poorvika, vijaynagar, velachery they said that they'll not exchange my headset, 'coz its only a physical damage... If this is the case, my question is are they selling all the accessories with a low quality or are they cheating???????? then why should they say that all the accessories've 6 months warranty???????????? I need a solution for this... Was this information helpful? | |||
Apr 2, 2017 Complaint marked as Resolved Verified Support May 11, 2016 Poorvika Mobiles Customer Care's response Dear customer, We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in. With Regards. Manager - Customer Care. | |||
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Admin Office No. 30, Arcot Road, Kodambakkam, Chennai, Tamil Nadu, India - 600024
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Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:
1. Contact Number
2. Your Location
3. Job-Sheet Number
4. Device Model
We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.
Do include the complaint link in order to speed up the process.
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Team Micromax