[Resolved] Poorvika Mobiles — beware fraud company selling counterfeit and refurbished phones
I bought an iphone x from poorvika rt nagar bangalore for 86, 000 on 4th january. After 2 weeks i started facing face id issues and just 15 days since i bought the phone. After getting update from icare they should that it was a counterfiet phone and the phone was extensively physical damage inside... They are not ready to accept it as their fault... It is clear that they are selling refurbished and used phones to customers... As i told this to people i know many of them told me that they too were cheated by poorvika... Stay away from this fake company looting customers... My issue is not yet solved and they are asking me another 40, 000 thousand for repairing... I’ll take this issue further to the consumer court if it isn’t solved
Complaint marked as Resolved Mar 5, 2019
[Jan 31, 2019] Poorvika Mobiles customer support has been notified about the posted complaint.
Verified SupportPoorvika Mobiles Customer Care's response Jan 31, 2019 Dear Customer,
We have started our investigation with service center and Apple, will resolve your issue very shortly.
Regret for the inconvenience happened.
Verified SupportPoorvika Mobiles Customer Care's response Feb 01, 2019 Dear Customer,
In reference to our discussion the mobile was activated on the same day of your purchase (4.01.19) and the complaint registered on 21.01.19.
Meantime the mobile was working very fine as per your statement, after 18 days o[censored]sage user found difficulties.
Therefore request you to speak with Apple customer care for further support.
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