Poorvika Mobiles Complaints & Reviews

I bought an iphone x from poorvika rt nagar bangalore for 86, 000 on 4th january. After 2 weeks i started facing face id issues and just 15 days since i bought the phone. After getting update from icare they should that it was a counterfiet phone and the phone was extensively physical damage inside... They are not ready to accept it as their fault... It is clear that they are selling refurbished and used phones to customers... As i told this...

I am purchased mobile micromax bharath 5 from your showroom on 20/02/2018. Last two month i have problem in mobile touch was not working properly so i am handover to poorvika showroom on palani for service on 24/12/2018. They are accept and send to authorized service but till now i am not proper response for your showroom side.

Model details: micromax bharath 5
Imei no: [protected]
Contact no:[protected]

I have bought iphone 6s in tirunelveli poorvika branch. They were promised a gift for that, and ll be give within a week. But their after there where no response, i have called 4times for either give or not. Every time different fellow taking a call and speaking like 1st time. We are not begging. For costly buy poorvika will treat like this only

-jothiram with a huge disappointment

Dear team,

My self muneer today[protected] around 11.30am i had send the one my restaurant team member for purchase landline charger but this team member don't know about charger by-mistakenly he had purchase sony chargers cost is rs.910/- we are working in kfc restaurant we are unable to purchase this amount charger hence we need refund or we purchased another chargers which is cost below rs500/- but this store manager deny for give the refund, then whats is the use for go the poorvika if we didn't get the good customer service, really its worst experience, i had recommended my friend also don't go any poorvika for purchase anything.

Regards,
Muneer sayyed
[protected]

Hello, i need a duplicate copy of my bill. I purchased a phone (Samsung j6 infinity) on[protected]. Kindly provide me with the same. I have some issues with the phone and in order to resolve it i need the bill. Please help me with the same. I need the bill in order to claim the warranty period of the phone and also get an replacement.in order to do so i need the bill with utmost urgency.

Poorvika mobiles selling refurbished mobile and now i'm facing lots of issues and poorvika cheated me and made me fool. I bought gionee a1 plus from poorvika mobiles pondicherry... They gave me a different color mobile and charged me 12500 but the actual cost is 9500 but they charged me 12500 and forced me to buy the mobile... The mobile has lots of issue and now if i contact poorvika they are dening to help... I'm helpless now.. I want poorvika mobiles to take this mobile back and refund my money i paid... Poorvika is very worst service and involving in fraud activities...
Dealer name : poorvika mobiles pondicherry
Address : old no.6/35, new, no.193, maraimalai adigal salai, opp. New bus stand, puducherry, 605005
Contact : [protected]

I want a immediate resolution from poorvika.

Contact me at : [protected]
My name is : narendira babou

I bought gionee a1 plus from poorvika mobiles pondicherry... They gave me a different color mobile and charged me 12500 but the actual cost is 9500 but they charged me 12500 and forced me to buy the mobile... I'm helpless now.. I want poorvika mobiles to take this mobile back and refund my money i paid... Poorvika is very worst service and involving in fraud activities...
Dealer name : poorvika mobiles pondicherry
Address : old no.6/35, new, no.193, maraimalai adigal salai, opp. New bus stand, puducherry, 605005
Contact : [protected]

I want a immediate resolution from poorvika.

Contact me at : [protected]
My name is : narendira babou

Kindly investigate with your market branch poorvika.

Cancel my insurance from my emi debit for every month.

Kindly refund my 2monthss insurance amount.

I already consult with you branch they are not respond properly.

If it is not done to clear... I am sure i left put case on with poorvika and bajaj finance.

Kindly revert asap.

Regards,
Pavithra

I bought gionee a1 plus from poorvika mobiles pondicherry... They gave me a different color mobile and charged me 12500 but the actual cost is 9500 but they charged me 12500 and forced me to buy the mobile... I'm helpless now.. I want poorvika mobiles to take this mobile back and refund my money i paid... Poorvika is very worst service and involving in fraud activities...
Dealer name : poorvika mobiles pondicherry
Address : old no.6/35, new, no.193, maraimalai adigal salai, opp. New bus stand, puducherry, 605005
Contact : [protected]

I want a immediate resolution from poorvika.

Contact me at : [protected]
My name is : narendira babou

Bought an airtel 4g hotspot device along with the simcard. The given simcard is not yet activated, already crossed 24hrs, they told me 4hrs tat time. They also gave me 2nd sim card with different number and told me 4hrs tat to activate. But its been 6hrs now not yet activated. Kindly take action against poorvika as well as airtel for creating inconvenience for paying money. Am not buying it for free. I paid,

Hi poorvika,

We had purchase jio mobile with jio sim on dec 1st week 2018 but still there is nothing happened in activation we faced worst customer service experience.

We went so many time to that poorvika showroom. Still they can't able to response properly.

Please take this priority and close it immediately.

Regards,
Poorvika customer.

I went to poorvika to purchase mobile but they said to purchase some other mobile by telling it is very good and all. So i purchased that mobile but it has no features then i went to exchange. But they are not responding properly they will tell there is no exchange policy in poorvika and all. I'm very unsatisfied with their services. Very bad service at poorvika....

Date of the incident:[protected]
Contract id: [protected]
Description:
I bought this phone under home credit. It is not been a year and the phone is not working.
Customer care are not providing the billing details as i mailed them and called them.
Can you let me will i be getting any refund for this.
Or will i be getting service done to my phone.
Phone is not getting turned on.
None of the functionality is working.
Help me in getting this fixed asap.

My father brought me Nokia 3 for 7k.this mobile was outdated.it had 16gb memory and 2 gb ram .my father didn't knew about this specification.so I called the customer care service of Poorvika to update the phone with mi or honor.they told that once it's billed it can't be change... Flipkart, amazon also have return policy for 10days then why can't Poorvika has this policy.i didn't even opened the box just brought this evening please help

I purchased a samsung cell phone from poorvika mobiles outlet in gopalan signature mall on 24th december at around 7pm. When i tried to charge the phone and switch it on after couple of hours the cell phone was not switching on and i called the poorvika outlet around 8:30pm, they asked me to come next day.

When i reached the outlet on 25th december the sales executive who sold me the phone was not at the store, one other person attended to the issue, he checked the phone and charged it for some time, but it didn't work so he told me that nothing can be done now as the phone is already billed for and asked me to go to samsung service center next day (26th december) to get the phone checked.
I reached the samsung service center on 26th and they showed me a small crack at the bottom of the screen that is hardly visible to naked eye, and told me that the screen has to be replaced, which will cost 40% of the cost price of the phone. This will be considered as physical damage and will not come under the warranty.

I went back to poorvika outlet on 26th december as they have sold me a defective product and they are refusing to refund or exchange the phone and told that i should have come back to the store on 24th itself. They are not taking the ownership of the defected product which they have sold and asked me to talk to the sales representative who sold me the phone.
Now they are trying to avoid by giving reasons. Why should i talk to the sales representative who sold me the phone, i bought the phone from the poorvika outlet and not ftom that individual. It is the responsibility of poorvika outlet to address my issue and they should take the ownership. They have made me go to samsung service center and nothing is fixed. This is absolutely ridiculous customer service, i have paid money to poorvika mobiles and i want the issue to be fixed by them.

I order one mobile on 29 nov 2018
First thing if they are not able to give delivery on my area then why they taken order???
They should now theirs ability before deducting money from someones account
Then i call them on 3 rt 0f dec and cancel my order but this status shows on website on 9 th dec.
Now its more than 25 days but they did not refund my money.
Its a veryyyyyyyyyyyyy bad experience with poorvika.
I suggest to all please save your money never ever go with sites like poorvika.com they just sat there to make foolish the peoples.
I was tired to call the costumer care of poorvika they people dont have enough and proper information not even language.
Dont go anyone with poorvika

Today i went your dindigul, duddly school compound showroom to buy otg cable for my samsung a8 plus and vivo v7 plus mobile. The sales person mr. Murugan given a usb cables. When i comeback to my home and checked it, it was a wrong one. Immediately i called to him he is not responding properly. So, please take a necessary action and give me otg cables. Bill no. Gsi/3din/7954, date[protected].

Purchased aqua lionesx1 intex m mobile on 5/9/2018 from porur poorvika. Within two months battery found bulge out. Gave for repair in poorvika on1/12/2018. It is more than two weeks and have not got back my mobile. Every time from service centre waiting for battery is answer. Iam wondering why poorvika is selling such company mobile when service is so bad. Replacing battery takes so long. Service person telling waiting for original battery. Does it means that battery with the mobile was duplicate? Will advice never to buy any intex mobile.

I bought a vivo mobile at simmakal poorvika showroom north believe street opposite to alagendra automobiles . I pay the bill amount RS. 8500/- by swiping by SBI ATM card. A message delivered at once but the bill is not generated. The salesman Mr. Ravikumar said that bill amount is not credited in our account. So pay the bill as cash and your amount is in server. So the bill amount will be credited in your account within 24hours. So we pay the bill amount and took the phone. But till now the bill amount is not credited in my account. Today I went to the showroom and asked about it. But they didn't answer properly. The bank officials said that bill amount RS.8500/- credited in poorvikas account. Please do the needful for my repayment of my amount. Thank you

We bought a mobile mi a2 - blue 4gb/64gb on 13th sept 2018 and we experienced phone not turning on a couple of days before and gave it to the mi service centre and they say there is water in the battery and it fails to turn on and it requires to replace some items and it costs around 11, 000inr.

Its been 90 days that the new product failing externally to the company.

Kindly helps us in replacing it as we have the warranty for 1 year.

Please find the attached images of the bill and service bill.

Mobile was bought in poorvika stores and they said that we also have free service till 1 year and they have charged cash for looking into the issue in the mobile. They were not even ready to give the mobile without the payment. Poor customer hospitality manners and language.