[Resolved]  Poorvika Mobiles — Cashback not received yet

Address:Kandhan chavadi, Chennai-600093.

Hi Team,

I made a purchase of LG Wing mobile (IMEI Number 1: [protected]) from Poorvika store, Chennai in the month of December dated 26.12.2020 with an offer of 10% cashback using Hdfc debit card option.I have done the transaction using the same.
As per scheme I shall be eligible for getting the cashback of 7000 rupees within 90 days(3 months). But it's already 8 months yet I have not received the cashback.
I have contacted the proovika staffs who are in kandhan chavadi branch and reported this issue. But they are not responding properly and they are just ignoring my calls.I have been reaching them for the past 4 months but still they have not resolved my issue. So kindly do the needful.

List of document attached:
1. Invoice bill copy.
2. Offer page image.
3. Transaction copy.

Contact info:
E-mail : [protected]@gmail.com
+2 photos
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Oct 2, 2021
Complaint marked as Resolved 
Poorvika Mobiles customer support has been notified about the posted complaint.
Verified Support
Sep 01, 2021
Poorvika Mobiles Customer Care's response
Dear Customer,

We have noted your complaint, will verify and update you the status soon.

Service support
Complaint comments 

Comments

I still didn't receive my cashback! But the issue is marked as resolved from poorvika side. Is this a way to solve the problem @poorvika.
Their intention is only to sell the phone, when you are moved out from show room they don't know who your !ridiculous customer service.

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