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Poorvika Mobiles Complaints & Reviews

4.3
Updated: Apr 21, 2026
Complaints 1178
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993
Unresolved
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Poorvika Mobiles reviews & complaints page 13

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M
Muthuvelu A
Oct 1, 2021
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Address: 74 Rayapuram I Street

01.10.2021 அன்று திருப்பூர் அவிநாசி சாலையில் உள்ள பூர்விகா மொபைல் ஷோரூமில் மொபைல் போன் வாங்க சென்றிருந்தோம... எங்களுக்கு ஏற்பட்ட சந்தேகங்களைகà�... கேட்டுக் கொண்டிருந்தோம... அங்கே வந்த மௌரீஷ் என்ற சேல்ஸ்மேன் வந்து சம்பந்தமே இல்லாமல் இவர்களை முதலில் வெளியே அனுப்புங்கள் என்று கூறினார். மேனேஜர் அவரை எதுவும் கூறாமல் எங்களை வெளியாற்றுவதி�... முனைப்பாக இருந்தார்.இவரà¯�... இருவர் மீதும் தக்க நடவடிக்கை எடுக்கவும்.
Poorvika Mobiles customer support has been notified about the posted complaint.
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    Prabha RK
    Sep 30, 2021
    Resolved
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    Resolved

    Address: Guduvanchery

    Hai sir/madam.
    I bought a mobile in poorvika showroom at guduvanchery on august month. They cant show any other brand mobiles in my budget i have idea to buy another mobile they not allowing to me to cancell this Redmi 10 pro They compuled me to buy this mobile bcz of they said some 'server problem we cannot cancelled this after the Online EMI process so he said you have to buy this only then 'Redmi note 10 pro Rs.19000/- only but they sold me Rs.19500 extra amount to me and then i send the review on the poorvika website and then they cal to me and said to gave anyother relatable product for that extra amount and after that I resolved my review. But he gave me a fake promoise there when i resolved the review he was not respond to me properly whenever i call him he could not gave correct words always said to gave day after day but now itself he couldn't gave any other things.
    Nov 1, 2021
    Complaint marked as Resolved 
    Poorvika Mobiles customer support has been notified about the posted complaint.
    Sep 30, 2021
    Updated by Prabha RK
    Very bad experience
    Verified Support
    Oct 01, 2021
    Poorvika Mobiles Customer Care's response
    Dear Customer,

    Thanks for sharing the issue, will verify and take necessary action immediately.

    For further support please write to us [protected]@poorvika.com.

    Service support
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      Prabha RK
      Sep 30, 2021
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      Address: Guduvanchery
      Website: Poorvika

      Hai sir/Madam.I bought a mobile in poorvika showroom at guduvanchery on august month. They cant show any other brand mobiles in my budget i have idea to buy another mobile they not allowing to me to cancell this Redmi 10 pro They compuled me to buy this mobile bcz of they said some 'server problem we cannot cancelled this after the Online EMI process so he said you have to buy this only then 'Redmi note 10 pro Rs.19000/- only but they sold me Rs.19500 extra amount to me and then i send the review on the poorvika website and then they cal to me and said to gave anyother relatable product for that extra amount and after that I resolved my review. But he gave me a fake promoise there when i resolved the review he was not respond to me properly whenever i call him he could not gave correct words always said to gave day after day but now itself he couldn't gave any other things.
      Poorvika Mobiles customer support has been notified about the posted complaint.
      Dear Customer,

      Please share your invoice to us to verify and support.

      [protected]@poorvika.com

      Service Support
      Invoice
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        Praveen britto
        Sep 28, 2021
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        Address: 2CROSS, KEMPENNA LAYOUT

        Hi, my self praveen actually I lost my phone bill, now I need my lost duplicate Bill, and it's was gifted by my sister, how can you help to resolve this issue soon
        Poorvika Mobiles customer support has been notified about the posted complaint.
        Dear Customer,

        Please share us your product, imei and registered contact details to support.

        [protected]@poorvika.com

        Service support
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          M
          Mohandoggy
          Sep 22, 2021
          Resolved
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          Resolved

          Unsatisfied with poorvika sales team

          Address: JP Nagar Banglore
          Website: Poorvika.com

          Good day
          Hi Poorvika Team,

          Poorvika mobiles pvt ltd - 7th phase JP Nagar
          Invoice No - GSI/JPN/2835
          Invoice Date - 20/09/2021
          Sales Person - Sushmitha
          Sales Person ID - P-07705
          Total Bill Amount - 32499.00 rupees

          Day before yesterday 20/09/2021 i went to purchase mobile phone in poorvika mobiles and im looking for a different product (oppo reno 6 / Vivo) but poorvika...
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          Mohandoggy
          Sep 22, 2021
          Resolved
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          Address: Banglore JP Nagar
          Website: Poorvika.com

          Good day
          Hi Poorvika Team,

          Poorvika mobiles pvt ltd - 7th phase JP Nagar
          Invoice No - GSI/JPN/2835
          Invoice Date - 20/09/2021
          Sales Person - Sushmitha
          Sales Person ID - P-07705
          Total bill amount: 32499.00 rupees

          Day before yesterday 20/09/2021 i went to purchase mobile phone in poorvika mobiles JP Nagar and im looking for a different product (oppo reno 6 / Vivo) but poorvika sales girl suggested me a bad phone and she gave wrong informations about oppo & vivo they said that **** model is better then oppo reno 6 & suggested me to buy that **** model but i am not satisfied after using it. I think it is not worth and they simply diverted me and pushed me to buy
          kindly inform them to exchange this phone so that i will change the phone and will go to different model/product which i like to purchase(with same price/range)

          Purchased just one day before plz do the needfull

          Now i am unsatisfied and unhappy with your service if you are ready to solve my problem then im happy with poorvika customer care/service and i will visit again

          I have not mentioned that model/product name above i have mentioned as ***
          Because i don't have any intention to spoil the name of any brands

          Check my invoice number and do the needful

          Thank you
          Oct 1, 2021
          Complaint marked as Resolved 
          Poorvika Mobiles customer support has been notified about the posted complaint.
          Verified Support
          Sep 23, 2021
          Poorvika Mobiles Customer Care's response
          Dear Customer,

          Thanks for letting us know the issue, will contact you soon and verify with brand for the resolution.

          [protected]@poorvika.com

          Service support
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            Asaraiman
            Sep 17, 2021
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            Address: Pattukottai

            Iam buying an iphone 11 last two months ago in Poorvika at Pattukkottai. Having not the completed full even of two months, when will connect the charging in my phone will be getting over heat and issue in my phone. Already iam contact to pattukottai poorvika and i was tell to my complaint but stiil now not not short out in my issues and not proper response. So kindly go ahead and clear to this issues. I will hope to good reply from your end
            Poorvika Mobiles customer support has been notified about the posted complaint.
            Request you to share your invoice copy asap to us to support.

            [protected]@poorvika.com
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              S
              Sunilnn
              Sep 16, 2021
              Resolved
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              Resolved

              Address: KUSHALNAGAR

              I lost my bill i bought iphone 11 on January 8th
              Sep 16, 2021
              Complaint marked as Resolved 
              I lost my bill i bought an iphone11 on January 8th please help me on this
              Poorvika Mobiles customer support has been notified about the posted complaint.
              Poorvika the ratified the issue thanks for poovika
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                NSk_3698
                Sep 11, 2021
                Resolved
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                Address: a branch Near joyalukkas

                Here after I don't buy a single product from POORVIKA... very very worst behaviour of branch Manager...HE IS LYING TO MUCH.. AN SHOWING WORST BEHAVIOUR TO CUSTOMER'S... Even I couldn't claim my neckband (within warranty).. it's ok for me... But he didn't have me an basic respect... Please take action against branch manager... They are concentrating only on money... QUALITY IS AN BEST WAY TO ACHIEVE CUSTOMER'S SATISFACTION.. simply concentrating on money is waste... I purchased so many products of POORVIKA from different branches..but this is very worst... ANYWAY BYE BYE POORVIKA.
                HERE AFTER I COULD NOT ANY SINGLE PRODUCT FROM POORVIKA..UNTILL I GET A CLEAR EXPLANATION FROM THAT BRANCH SIDE... PLEASE TAKE ACTION ON HIM... OTHERWISE YOU WILL LOSE SO MANY CUSTOMERS LIKE ME...EVEN HERE AFTER I COULD NOT PREFER ANYONE TO BUY ANYTHING IN POORVIKA...😡😡😡
                Oct 24, 2021
                Complaint marked as Resolved 
                Poorvika Mobiles customer support has been notified about the posted complaint.
                Verified Support
                Sep 14, 2021
                Poorvika Mobiles Customer Care's response
                Dear Customer,

                We regret for the inconvenience caused if any, will verify the issue and take further action on this complaint.

                Service Support
                Verified Support
                Sep 15, 2021
                Poorvika Mobiles Customer Care's response
                Dear Customer,

                We could not able to get warranty support for damaged products as discussed.

                Thanks for your understanding.
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                  Yuvanyuvi
                  Sep 6, 2021
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                  Address: No 5 /11 sivasankaran street, No 5/11

                  I lost my Realme earbuds neo bill so I need duplicate bill copy I have checked my email but bill is not received...kindly help me on this
                  I have given this mobile number when I have bought the realme earbuds neo
                  [protected]
                  Poorvika Mobiles customer support has been notified about the posted complaint.
                  Request you to share your registered number, product details, branch name along with your id proof to support.

                  [protected]@poorvika.com

                  Poorvika Service Support.
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                    NithyaVY
                    Sep 6, 2021
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                    Address: Pondy Bazaar

                    On 28- February-2021, I paid 592.37 INR and purchased a Realme Buds Classic at the Pondy Bazaar
                    The sales person Soumya informed me that the product comes with a 1 year warranty.
                    She did not provide me a warranty card, but told me that the invoice can be used to fix any repairs within the 1 year warranty period

                    In September I contacted the Realme Service centre at Ispahani center, I was told that the product had only 6 months warranty. It is past 6 months and 8 days and they cannot fix it free of cost

                    The Poorvika store representative apologized for this, but their apology will not fix anything. I lost 592.37 INR

                    The Customer service has also apologized.
                    But will I get my money back or replacement

                    Nithya
                    Poorvika Mobiles customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 07, 2021
                    Poorvika Mobiles Customer Care's response
                    Dear Customer,

                    Thanks for sharing the issue, will verify and update you the status asap.

                    Poorvika Service Support
                    Sep 16, 2021
                    Updated by NithyaVY
                    It has been a week and no response from your end. Kindly let me know when this issue will be resolved
                    Sep 16, 2021
                    Updated by NithyaVY
                    I spoke to the Poorvika customer service again and they are saying their sales person has couple of experience and she never lied .They werent there when the conversation happened

                    The sales person Soumya showed me many products, but assured me that Realme is a great brand ​and

                    ALL THE PRODUCTS FROM REALME CARRY A 1 YEAR WARRANTY

                    She miscommunicated and robbed my 592.37 INR. She never gave me warranty card
                    This product is available for Rs.400 online. But Poorvika profited nearly 50% from this sale and sold me a defective product and giving lame excuses

                    This is DAYLIGHT ROBBERY
                    Am sick and tired of Poorvika .
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                      S
                      Siva Mannan
                      Sep 2, 2021
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                      Address: Lakshmi Nagar Railway station back side Karaikudi

                      Hi im SIVARAJ from karaikudi

                      31 aug 21 evening 7 o clock, i bought vivo e 21 5g mobile at EMI and i paid 5000 initial amount,
                      The EMI was given by TVS finance which i didnt insist the sales representive he gave me option of buying a mobile through this TVS finance.
                      The problem is there is a permenant notification comes under at bottom of locked mobile as " the device belongs to &as under financed by tvs finance" after i swipe to screen lock it disapear, but after 30 sec the device screen lock the notification comes.
                      I went shop on 1 sep 21 and i asked a solution,
                      The staffs at branch they speak loud and its not possible to cancel the notification as you were purchased in EMI .
                      The branch staff insist me to take the device to VIVO service centre and change the OS and ask them to remove TVS finance notification they will remove this software, Not even 24 hours completed he asked me to do OS change and erase particular software through shortcut.
                      I asked replacement and if there a possible refund the money the total branch staff around me gathered and asking irrelevant question as we cant take replacement .
                      The branch head asked me to pay complete EMI of 21000 to resolve the problem on the second day of purchase or device given to VIVO service centre to change the OS he gave me 2 option.

                      I gave the device and box with charger headphone and i gave them the bill copy at 1 sep 21 at 4 30 pm within 24 hours.
                      They refused for refund or replacement kindly help me.
                      Oct 4, 2021
                      Complaint marked as Resolved 
                      Poorvika Mobiles customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 03, 2021
                      Poorvika Mobiles Customer Care's response
                      Dear Customer,

                      Request you to share your invoice copy to verify and support.

                      [protected]@poorvika.com

                      Service Support
                      We regret for the inconvenience caused, request you to share your invoice bill to us to support.

                      [protected]@poorvika.com

                      Service support
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                        NSk_3698
                        Sep 1, 2021
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                        Address: T.nagar branch, near joyalukkas

                        I had buy an bluetooth headset on one year ago... It's an 18month warranty product...now it's not audible on one side... 6 months more to warranty to be close... Today I went to that poorvika showroom t.nagar branch near joyalukkas... They didn't treat me well... He tolds that product is an use& throw product...he not even tested that product... They are all concentrating only on money... Even though I bought so many mobiles in poorvika..HERE AFTER I WOULD NOT BUY AN SINGLE PRODUCT IN POORVIKA... I DONT WANT A REPLACEMENT.. BUT I NEED A BASIC RESPECT... VERY VERY POOR BRANCH...
                        Poorvika Mobiles customer support has been notified about the posted complaint.
                        Request you to share your invoice bill to us to verify and support.

                        Service Support
                        [protected]@poorvika.com
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                          Boopathi raja R
                          Aug 31, 2021
                          Resolved
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                          Resolved

                          Cashback not received yet

                          Address: Kandhan chavadi, Chennai-600093.

                          Hi Team,

                          I made a purchase of LG Wing mobile (IMEI Number 1: [protected]) from Poorvika store, Chennai in the month of December dated 26.12.2020 with an offer of 10% cashback using Hdfc debit card option.I have done the transaction using the same.
                          As per scheme I shall be eligible for getting the cashback of 7000 rupees within 90 days(3 months). But it's already 8 months yet I have not received the cashback.br...
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                          Sathish1995
                          Aug 30, 2021
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                          Address: 116/1A, Pension line north street, shevathal nagar, gugai , Salem -636006

                          Hi,
                          This is Sathish from Salem . 29/08/21 evening I purchased an apple iPhone 12 mini silicone case white for Rs.4900/-.
                          Not even a day passed the color of the case turned yellow while charging through MagSafe wireless apple original charger . So I raised a complaint in apple store and went thr for a replacement ..at that time only I came to knw tat the product which I bought from poorvika is fake and the serial number in the case and in the box doesn’t match .. when I went to poorvika asking abt the issue they r not answering properly .. I need a refund ..now.. they r saying tat they don’t hav a sealed iPhone case and all r kinda diff serial number . They are asking me to purchase a different product Fr tat cost .. is this wat u people do selling fake products .. I need a resolution and I need a refund for this ….I purchased frm the store Poorvika mobiles, meyyanur byepass road, near arrs multiplex side, Salem -636004
                          Poorvika Mobiles customer support has been notified about the posted complaint.
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                            Hetzhiya
                            Aug 25, 2021
                            Resolved
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                            Resolved

                            Address: 25, Nadar street, Thoothukudi

                            I paid the money through gpay but my order is not reflected in the poorvika app. I have paid 3290
                            Sep 28, 2021
                            Complaint marked as Resolved 
                            Poorvika Mobiles customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 26, 2021
                            Poorvika Mobiles Customer Care's response
                            Dear Customer,

                            Thanks for bringing the issue to our attention, will verify and resolve shortly.

                            For further communication please write to us [protected]@poorvika.com

                            Sincerely,
                            Service Support
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                              Prabha RK
                              Aug 24, 2021
                              Resolved
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                              Resolved

                              Address: Guduvanchery

                              Good morning sir/ Madam,
                              Yesterday i bought a mobile in Poorvika show room at Guduvanchery. They only promote Mi mobile only they didnot show any other brand mobiles to my budget. They sold mobile to extra price. Redmi note 10 pro Rs.19000/- only but they sold me Rs.19500. They cant show any other brand mobiles in these amount i have idea to buy another mobile they not allowing to me to cancell this Mi 10 pro They compuled me to buy this mobile bcz of they said some 'server problem we cannot cancelled this after the Online EMI process so buy this only'So i bought this phone but i am not satisfied what i have, and financial partner extra added intrst too
                              Aug 25, 2021
                              Complaint marked as Resolved 
                              My complaint is solved Thank you.
                              Poorvika Mobiles customer support has been notified about the posted complaint.
                              Aug 24, 2021
                              Updated by Prabha RK
                              NOT RESOLVED THIS COMPLAINT
                              Aug 24, 2021
                              Updated by Prabha RK
                              Good morning sir/ Madam,
                              Yesterday i bought a mobile in Poorvika show room at Guduvanchery. They only promote Mi mobile only they didnot show any other brand mobiles to my budget. They sold mobile to extra price. Redmi note 10 pro Rs.19000/- only but they sold me Rs.19500. They cant show any other brand mobiles in these amount i have idea to buy another mobile they not allowing to me to cancell this Mi 10 pro They compuled me to buy this mobile bcz of they said some 'server problem we cannot cancelled this after the Online EMI process so buy this only'So i bought this phone but i am not satisfied what i have, and financial partner extra added intrst too
                              Verified Support
                              Aug 24, 2021
                              Poorvika Mobiles Customer Care's response
                              Dear Customer,

                              We have noticed your complaint and will verify and take action immediately.

                              And if mobile has activated we could not replace as it was bought through finance mode also the serial number will be updated by Finance partner in their database.

                              For further issues request you to write to [protected]@poorvika.com for immediate support.

                              Service Support
                              Aug 25, 2021
                              Updated by Prabha RK
                              My problem is solved
                              Thanks.
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                                Mitesh R Bedre
                                Aug 22, 2021
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                                Address: Hassan

                                Didn’t provided the product
                                As per time n day
                                Poorvika Mobiles customer support has been notified about the posted complaint.
                                Request you to share the complaint details to [protected]@poorvika.com to verify and support - Service support
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                                  Suryajo
                                  Aug 21, 2021
                                  Resolved
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                                  Resolved

                                  Please look into this it's my hard earning money to buy a laptop, I ordered a Asus intel celeron N4020 through poorvika Website, I payed through UPI Google Pay My Hard Earning Money Rs.21990 Was Debited From My Account But the Order Was Not Placed, Then I mailed the support team they replied that order was cancelled. That's okay. Then Where is My Money ?Can I Get Refund ?? Still waiting for the reply I followed This so Hard, through Mail to support team and escalation team both are saying, we have forwarded the details to the concerned team and we will notify you on the same once we receive any further updates. but I didn't have any clarity.they are not giving any confirmation mail regarding refund the amount, Please look into this it's urgent, iam getting pressure from My Home.please
                                  Aug 26, 2021
                                  Complaint marked as Resolved 
                                  Got my refund from my bank thank you. Nice support team. Bhuvanesh is the guy who clearly understand the problem and told us the right solution thank you
                                  Poorvika Mobiles customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 23, 2021
                                  Poorvika Mobiles Customer Care's response
                                  Dear Customer,

                                  We regret for the inconvenience happened, will verify and support you soon.

                                  For further details please write to [protected]@poorvika.com.

                                  Sincerely,
                                  Service Support
                                  Aug 26, 2021
                                  Updated by Suryajo
                                  Got my refund issue solved thank you
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                                    Mobilepurchase
                                    Aug 20, 2021
                                    Resolved
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                                    Resolved

                                    Address: Chennai

                                    Order still indicates : Processing.

                                    Ordered flip case for samsung phone on 18.08.21 - online in Poorvika website.

                                    Customer care no. always busy
                                    Sep 30, 2021
                                    Complaint marked as Resolved 
                                    Poorvika Mobiles customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 21, 2021
                                    Poorvika Mobiles Customer Care's response
                                    Dear Customer,

                                    We regret for the delay, surely will verify with respective team and resolve on priority.

                                    Request you to write to [protected]@poorvika.com.

                                    Sincerely,
                                    Service Support
                                    Verified Support
                                    Aug 25, 2021
                                    Poorvika Mobiles Customer Care's response
                                    As we informed we have been intiated for refund, our team will update you the status once refund done.
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