Poorvika Mobiles — Defect memory card - reg;

Dear sir,

On 3rd august, 2020 i purchased samsung tablet, 128 gb sandisk memory card and other items listed in tax invoice from m/s. Poorvika mobile showroom, chengalpattu. Next day evening (4th august 2020) i inserted memory card and found that it is not getting detected in the tablet. So next morning (5th august 2020) i visited m/s. Poorvika mobile showroom, chengalpattu and told the manager that memory card is not being detected by samsung tablet and requested him to kindly help in this regard. The manager of the showroom told that i have broken the memory card. Then i told that i have purchased around five memory cards till now and i have installed in mobiles without any problem. Then i told that during packing of memory card by company (Sandisk) or during transportation the memory card would have been damaged and i requested the manager to talk to the company (Sandisk) for replacement of the defect memory card. The manager told that there won't be any damage during packing or transportation and he told that i have damaged the memory card.

I request you to kindly help me in this regard.

If you require i will send scan copy of tax invoice.

Regards
Falix
[protected]
Chengalpattu
Email id: [protected]@gmail.com
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Poorvika Mobiles customer support has been notified about the posted complaint.
Verified Support
Aug 06, 2020
Poorvika Mobiles Customer Care's response
Dear Customer,

Request you to share the invoice copy and memory card image to the following mail id to support.

[protected]@poorvika.com
[protected]@poorvika.com

Sincerely Yours,
Customer Support
Aug 07, 2020
Updated by arjustin
Dear Sir attaching the image of tax invoice and memory card.

Regards
Falix

Oct 03, 2020
Updated by arjustin
Dear Sir, kindly let me know the status.

Regards
falix
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