[Resolved] Poorvika Mobiles — Delivery status | |
I ordered one plus bullet z wireless earphones on 6/7/20 it shows only ordered and status is processing but yet not delivery information was not shared or updadated so kindly cancel or update delivery status or delivery it as much as possible My order id:363239 Was this information helpful? | |
Aug 12, 2021 Complaint marked as Resolved Poorvika Mobiles customer support has been notified about the posted complaint. Verified Support Jul 07, 2020 Poorvika Mobiles Customer Care's response Dear Customer, Thanks for sharing the issue, we have forwarded to concern team. You will update or call from our sales team. Sincerely Yours, Customer Support | |
2 Comments | |
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Hi all
Same issue. I have placed a samsung A21 mobile phone order on 13th july. In website it said 2 hours delivery. Today is 15th still not delivered or any mail about its delivery. Spoke to few people (Gomathi, srividhya and Praveen) in help line number. But no one has any clue where the item is and when it will be delivered. Finally I had made up mind and asked praveen to cancel and refund. What's funny is, he is not able to cancel and says the other department will cancel in a day or two. We cant cancel directly either. Praveen has promised he ask that department to send a cancellation confirmation with full refund.. I sincerely hope they will do that.. worst online service.
Same issue. I have placed a samsung A21 mobile phone order on 13th july. In website it said 2 hours delivery. Today is 15th still not delivered or any mail about its delivery. Spoke to few people (Gomathi, srividhya and Praveen) in help line number. But no one has any clue where the item is and when it will be delivered. Finally I had made up mind and asked praveen to cancel and refund. What's funny is, he is not able to cancel and says the other department will cancel in a day or two. We cant cancel directly either. Praveen has promised he ask that department to send a cancellation confirmation with full refund.. I sincerely hope they will do that.. worst online service.
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+91 44 4399 9970
+91 44 4266 6666
Admin Office No. 30, Arcot Road, Kodambakkam, Chennai, Tamil Nadu, India - 600024
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I ordered OnePlus wireless Z Order status is still Processing...
I tried to their Chat option to cancel the order and refund my money she is telling there is a separate team for online orders and she convey them for order cancelling. Where is the Issue updation?? No mail or messages for acknowledgement!!
I Need someone to talk from their side.
I think I made a wrong decision to purchase from Poorvika