[Resolved] Poorvika Mobiles — Dubious Card charges and Poor customer service

Prabhuram TS

Address:	600096
Website:	poorvika

I purchased a Samsung J7 Prime from Poorvika Kandanchavadi, Chennai on 9th Sept. bill no SI/KAND/11495.
1 They quoted the price as 19K and the amount mentioned in the bill is 17657.
2 Charger and Handsfree are part of the pack but they have charged it seperately. Why
3 They promised a Reliance JIo but they have been making me to run around for the last 3 days and still not provided. The behavior of the staff is very Rude.
I raised a complaint on this but POORVIKA IS NOT BOTHERED ABOUT AFTER SALES, TAKE THE MONEY AND IGNORE SEEMS TO BE YOUR MOTO

Regards
Prabhuram

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Oct 14, 2016

Complaint marked as Resolved

Poorvika Mobiles customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2016

Poorvika Mobiles Customer Care's response Dear Customer,

Please requesting to share the invoice bill to the following mail id asap.
[protected]@poorvika.com

Thanks,
Customer Support