[Resolved] Poorvika Mobiles — EMI cancellation

[Resolved] Poorvika Mobiles — EMI cancellation

M [email protected] Oct 27, 2022 Apr 22, 2024 This thread was updated on Apr 22, 2024

Regarding emi cancellation. I called to idfc bank they told EMI cancellation possible but the debited amount from bank need to be refunded from poorvika but from poorvika side not responding properly I am ready to pay amount in full payment product purchased from madiwala poorvika branch date 20 10 2022 kindly help me Was this information helpful? No (0) Yes (1)
Jan 7, 2023 Complaint marked as Resolved Rectified the problem with timely action Poorvika Mobiles customer support has been notified about the posted complaint. Verified Support Oct 27, 2022 Poorvika Mobiles Customer Care's response Dear Valuable Customer, Greeting from Poorvika Mobile Pvt Ltd!!! Thanks for letting know us the issue. As we discussed through call, Kindly collect and share us the confirmation slip or mail confirmation of transaction from the respective bank. After we will share the acknowledgment to the concern team and update for further support. Appreciate your understandings Thanks & Regards Poorvika Escalation Team Nov 23, 2022 Updated by [email protected] Bank not providing transaction id why poorvika people create problem to customer always. In Amazon or flipkart EMI cancellation can be done quickly without any problem Dec 3rd 1st EMI date before that EMI need to be cancelled Verified Support Nov 25, 2022 Poorvika Mobiles Customer Care's response Dear Valuable Customer, Greeting from Poorvika Mobile Pvt Ltd!!! According to our phone conversation, you stated that the bank is delaying providing acknowledgement of EMI cancellation. I requesting you to kindly collect and let we know for further support. Appreciate your understandings Thanks & Regards Poorvika Escalation Team Nov 26, 2022 Updated by [email protected] EMI cancellation not done transaction details already shared poorvika is creating problem in cancelling EMI Nov 26, 2022 Updated by [email protected] Fraud poorvika stealing customers money by selling useless product and creating problem regarding emi cancellation Dec 07, 2022 Updated by [email protected] Poorvika not providing invoice of the product purchased in EMI after emi cancellation done and total amount paid @poorvika @madiwala branch idfc fraud bank is asking screenshot of the bill fraud poorvika not providing invoice Verified Support Dec 07, 2022 Poorvika Mobiles Customer Care's response Dear Valuable Customer, Greeting from Poorvika Mobile Pvt Ltd!!! As per concerned team statement, The cancelation requesting is under process and it will resolve asap. Appreciate your understandings. Thanks & Regards Poorvika Escalation Team. Verified Support Dec 08, 2022 Poorvika Mobiles Customer Care's response Dear Valuable Customer, Greetings from Poorvika Pvt Ltd!!! As we discussed through phone call, according to the respective IDFC finance statement, please collect the confirmation email from IDFC finance for EMI cancellation approval. And please share with us for additional assistance. Please coordinate with IDFC finance staff and collect the cancellation acknowledgement. Note: Please collect the amount from our Poorvika store after collecting the EMI cancellation proof, Kindly contact us. Appreciate your understandings. Thanks & Regards Poorvika Escalation Team. Dec 08, 2022 Updated by [email protected] Fraud poorvika know only to cheat customer not how to cancel the EMI creating problems continuously Dec 11, 2022 Updated by [email protected] Fraud poorvika delaying emi cancellation after sales zero response 100%fraud Dec 12, 2022 Updated by [email protected] Idfc emi cancellation pending fraud poorvika Verified Support Dec 13, 2022 Poorvika Mobiles Customer Care's response Dear Valuable Customer, Greetings from Poorvika Pvt Ltd!!! As we discussed through call, According to the respective team statement, The Emi has been cancelled from poorvika end. And the IDFC has been proceed for EMI cancelation. As per your statement once EMI cancelled from the IDFC finance kindly “Mark as resolved” the complaint in Indian consumer forum. Appreciate your understandings Thanks & regards Poorvika Escalation Team. Verified Support Dec 20, 2022 Poorvika Mobiles Customer Care's response Dear Mr.Muthu, Greetings from Poorvika Pvt Ltd!!! As we discussed through call, According to your statement, That you have following the issue to IDFC finance, They are asking 7 working days to resolve the EMI cancelation issue. Kindly "Mark as Resolved" in the forum after issue resolved. Appreciate your understandings Thanks & regards Poorvika Escalation Team. Verified Support Dec 23, 2022 Poorvika Mobiles Customer Care's response Dear Valuable Customer, Greetings from Poorvika Pvt Ltd!!! As we discussed through call, According to your statement, That you have received refund SMS from IDFC Bank but not yet reflected in IDFC app as EMI cancelled. Once resolved your issue, Kindly “Mark as resolved” in Indian Consumer forum, as you said. Appreciate your understandings Thanks & Regards Poorvika Escalation Team Verified Support Jan 05, 2023 Poorvika Mobiles Customer Care's response Dear Mr.Muthu, Greetings from Poorvika Pvt Ltd!!! As we discussed through call, According to your statement, The issue has been closed from our end. But still pending at IDFC, Kindly coordinate with IDFC team for further support. We have resolved your issue as per your concern. Kindly "Mark as Resolved" in the Indian consumer website. Appreciate your understandings Thanks & regards Poorvika Escalation Team. Verified Support Jan 07, 2023 Poorvika Mobiles Customer Care's response Dear Mr.Muthu, Greetings from Poorvika Pvt Ltd!!! Thanks for letting know us. As we discussed through call, According to your statement Emi has been cancelled from IDFC bank end. Kindly “Mark as resolved” in Indian consumer forum. Thanks for your patience & valuable time. Thanks & Regards Poorvika Escalation Team.
1 Comment	Share
Submit Close