[Resolved] Poorvika Mobiles — Excess Charge

incos45

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

I bought one Micromax Nitro 2 model no. E 311 through their outlet in perambur close to railway station. They charged me close to Rs. 11000 where as the same set was selling at Rs. 9500 in other show rooms. They gave a battery charger with it and told me that it is complementary and is not included in the bill. Why should the end customer buy a mobile at a higher price with an accessory that is not required by him. Poorvika Mobiles should be blacklisted for their policy and they should be booked for outreach.

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Mar 20, 2017

Complaint marked as Resolved

Poorvika Mobiles customer support has been notified about the posted complaint.

Aug 13, 2015

caresupport's response Dear Customer, To clarify and solve your problem please share your contact number to the following mail id [protected]@poorvika.com asap. Thanks, Customer Support.

Verified Support

May 10, 2016

Poorvika Mobiles Customer Care's response Dear customer,

We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.

With Regards.
Manager - Customer Care.