[Resolved]  Poorvika Mobiles — false information salesperson and rude behaviour of manager

Hi,

Poorvika hosur, near bustand, false information sales person, rude behaviour manager.

I went to poorvika to buy redmi 5a mobile, but a sales person attended me told that panasonic p100 has excellent battery life and its fast moving brand. He convinced me like anything for that purchase by giving false information. He said panasonic has polimer battery so even if it has less mah than redmi, it is battery backup is better than redmi. For selling that mobile, he said he has panasonic service center inside and he will take care of all complaints in panasonic mobile.

First day its self i identified that battery is no way good and clearly identified that i was cheated by sales person.

Within three weeks of that purchase, phone earpiece not working. Unable to receive or make phone calls with that mobile.

I went again to same poorvika mobile to ask about the false information that he have for the purchase.

Sales person keeps saying p100 battery is better that redmi 5a and he is saying usage may vary person to person. I agree that usage may vary person to person, but how come he could tell p100 battery is better than redmi 5a.

The sales manager involved during our conversation and said
1. Your mobile is not purchased from this store
2. Our sales man can give false information whatever to sell the product
3. All my sales man false information are verbal so you can do anything

He asked, are you a educated person, go and read the bill again. How come he can ask me that i am educated or not?

When selling the product, their words are humble.

After sale,
They would say the product is not purchased at our store,
They would ask you educated or not,
They give false information for sale,
They deny all after sale.

Beware of poorvika mobiles.
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Sep 20, 2018
Complaint marked as Resolved 
Poorvika Mobiles customer support has been notified about the posted complaint.
Verified Support
Aug 20, 2018
Poorvika Mobiles Customer Care's response
Dear Customer,

We deeply apologize for all the inconvenience happened.

Request you to share your invoice bill to the following email id to take necessary action on your complaint.

[protected]@poorvika.com

Sincerely Yours,
Customer Support
Complaint comments 

Comments

I bought Mi A1 at KR Puram Bangalore Poorvika showroom at January 13 2018 Maybe at 11 or 12 pm approximately can you guys please provide me with duplicate bill by tomorrow morning please.

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    +91 44 4399 9970
    +91 44 4266 6666
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    Admin Office No. 30, Arcot Road, Kodambakkam, Chennai, Tamil Nadu, India - 600024
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