[Resolved]  Poorvika Mobiles — No assistance during purchase, rude sales person at showroom

Address:

603103

Hi,
I bought Jio SIM and ordered Iphone 5s from poorvika mobiles-Kelambakam-63103.
I went to collect iphone and paid the price on 27th..
Jio SIM was not working on Iphone 5s, i found that SiM is active but it is not compatible with IPHONE 5s..

I callled poorvika-kelambakam, he told that it is my fault to by iphone, i phone buyers are expected to know all things..he was very rude and arrogant..
I am neither able to use SIM nor able to use iphone..
I want to return it..please help..

P.S:
If buyer is expected to know everything then what is the use of employees at mobile show room, are they mere sales person who doesn't care about customer service...Amazon/flipkart has return policy, they provide all relavent details that can be read by customer...

but poorivka is only sales, no service..as soon as i paid price for phone, they overhelmed me with extra sales related to cell phone cover and glass..with no time to ask questions on iphone..or to test it and see it...