[Resolved] Poorvika Mobiles — No return policy

tushar talkar

from Mumbai, Maharashtra

Jun 16, 2022

Address:

Opposite panvel bus stand.

I have bought the fireboltt invincible smartwatch from poorvika panvel store. And I dont like the product and the features as well as the product has some battery drain issue. I have contacted poorvika store as well as customer support. They told we don't have return policy.

To Poorvika store,
I am requesting you to take the product back and refund me my money as earliest.

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Aug 3, 2022

Complaint marked as Resolved

Poorvika Mobiles customer support has been notified about the posted complaint.

Jun 16, 2022

Updated by tushar talkar They are not giving me the full refund as they told no refund policy.

Jun 18, 2022

Updated by tushar talkar Poorvika customer support told me that, you can pusrchase another product of same price. But the kamothe poorvika sales person not allow us to buy the another product. Kindly look into it.

Verified Support

Jul 02, 2022

Poorvika Mobiles Customer Care's response Dear Customer,

I had been trying to reach you mobile number, which is ringing no response.

From our showroom side they have replaced the product to the customer issue had been solved.

Kindly requesting you to "Mark As resolved"

Appreciate your understanding.

Thanks,
Escalation Team.