Poorvika Mobiles Complaints & Reviews

I purchased Samsung A53 Mobile on Poorvika at Chidambaram Show room on 23-Aug-2022, the mobile price was 32, 999 RS and Charger price was 1, 248 RS on Poorvika Online website, but Chidambaram Poorvika Sales executive charged me 36, 742 RS for mobile and charger. So I asked them reason for overpriced, they said that we are providing gifts so that we are charging 36, 742 RS, but i didn't ask them to provide gift.. even though if it is gift, price should be within the mobile price. should not exceed from the mobile price. then i raised complaint in poorvika customer care executive, but there is no action on my complaint and they said that show room will charge only extra 500 from the Poorvika online website. I have the audio conversation with Chidambaram Sales executive and customer executive. I request you to kindly take proper action on this. i can submit relevant bill for mobile purchase.

Maine poorvika mobile chandavarkar road borivali west se 22 aug 2022 ko oppo ka mobile kharida.shop valene receipt me mera naam aur mobile number galat likha.dusre ka likha baad me bahut bolne ke baad name thik kiya.lekin spelling mistake ki.mobile number change nahi kiya.galat hai.maine mobile lete samay mera name aur mobile number diya tha.vah nahi likha.dusre ka likha.baad me bahut bolne ke baad proof ke liye name, aadhar card copy, mobile number manga.sub diya.phir bhi kuch kiya nahi hai.address me borivali west ki jagah east likha hai.surname me spelling mistake hai.mobile number galat hai.jo mera customer Id aaya hai vah rong hai.
Sub information rong hai.muze mera correct customer Id proof chahiye.real Id chahiye.correct registration receipt chahiye.please help me.Thanks.

Dear sir medam I have purchased new smart watch it having problem auto bluetooth disconnecting walking steps not counting

Hi
My name is suresh,
I had bought a new One plusBluetooth head phone from their Poorvika mobile show room at Palavinayakar Kovil Street, Thoothukudi, as the head phone was repaired, I have given it to be replaced under warranty.
It's been 10 days today.
But till today they did not give the headphone.
They reply that it will take another 15 days.
Please intervene and end it quickly.
Please help.

I have lost my Invoice i need Duplicate invoice. If any details required to getting the invoice please let me know.
I hope I'll be getting the invoice i could seen in the dashboard most of the issues are resolved and most of the customers are satisfied.

Actually i was lost my mobile on 22nd so I need to register the complainant and file FIR against Missing so please take it as high priority so that I can register the FIR asap.

Thank you!

I am lost my invoice

I have booked vivo x80 pro hand set yesterday at tuticorin poorvika branch and they have comitted to delivery today 12oclock . Still not delivered and not responding properly..Very very poor service never seen any show rooms. This will affect your reputation.

Hi I bought zebronics smart Watch in poorvika in Thiruvottiyur on February on that time seller said any problem please visit our Thiruvottiyur showroom but now they saying we can’t do anything

I have purchased Zeb fit6220CH (with calling) -bamlack:zebronics: G-smart watch, IMEI NO 1: [protected] from poorvika mobiles shop at Dharapuaram Road in Tiruppur.on 06/02/2022 vide invoice number GSI/TRP4/7503.I KINDLY NOTICE YOU THAT THE ABOVE SAID WATCH BATTERY FAILED.I HAVE RIGHT TO CLAIM THE WARRANTY OF THE SAID BATTERY OF THE WATCH FROM SERVICE CENTRE OF POORVIKA AND THE REFUSED SO I KINDLY REQUEST YOU TO CHANGE PRODUCT REPLACEMENT OF WATCH AS SOON AS POSSIBLE.

Dear Poorvika Mobiles Customer Care's Team,

Today early morning I lost my mobile at railway station and i need to fie complaint but i have only Box and i lost my bill please share the bill copy ASAP and below details for your reference,

Customer name (Invoice) - JAYASHREE S
ID proof of customer (Invoice name) - JAYASHREE S
Invoice given contact number - [protected]
Branch Name - Fraser town
Brand name - MI NOTE 8PRO
Date of purchase[protected]
Model - Mi NOTE 8 PRO
Imei number - [protected] /[protected]
Payment mode - EMI Thru Bjajaj Finserv
Invoice amount - 18499/-
& Customer Id proof - Aadhaar

Thanks.

It is very sad that today we bought more than 20 thousand items and did not give a consolation prize even to take it away

Invoice number :GSI/2CHID/6990
Invoice number :GSI/2CHID/6991
Invoice number :OS/2CHID/110

Hi Team, I am from Trichy and I bought a new phone (Samsung Galaxy A33 5g )in the month of May, I was using this mobile for past 2 months and facing issues while calling and speaking. I have informed in the initial stage (first week) to the employee of this Poorvika branch ( No 19/Bharathidasan Salai, Trichy -620001) that I am facing some issues over this new phone while speaking .The issues was that receiver end is hearing some noise while talking. They informed me that it may be a network issue, But recently I am facing the issue that nobody can hear while speaking, so I was going to Samsung Authorized Service Center and they clearly mentioned that We cannot exchange the product, we can exchange the part and we can rectify the problem. So I reach back Poorvika showroom for this Same issue, why Should I pick this phone with this defect, they informed me its 2 months so we cant replace, Then what's the matter of buying a new phone?? Everyone can repair their old phone and they can keep as such right. Poorvika cant even help the customer by replacing the product why the hell they are selling the product while talking to the customer they may fall under their words, still they cant even help with replacement, why they are selling phones? If you cant help the customers what is usage of having showroom and Big authorized name, If customer care Or the mobile showroom cant help, If not give me the number of Poorvika's CEO or General manager- Better will reach him and I can explain the problem which I am facing. I can go the higher officials and I can raise the complaint. You guys are not selling the mobile for free. Better Help us If not please shut your Poorvika showroom . Why the hell you people are running a company, If you cant do a favour or help.

I have purchased I Phone 13 256gb Mobile on 18th March 2022 and the purchase was done through the SBI Credit Card with 6 month EMI options.

The time of purchase, I phone models are having a cash back offer of Rs. 6000 and they have mentioned cash back amount will be credited with in 90days.

Almost 120 (4 months EMI paid) days crossed and till now I don’t have received any cash back amount for the phone.

Same has been escalated to the Poorvika through phone as well as email escalation, Still I don’t have received any information from their end.

Request you to kindly help me to get that cash back amount asap.

I bought Inbase Urban Life Z smartwatch in Poorvika Mobiles website on February 15 2022. I used the watch hardly one month, then the watch display started blinking, I give it to the Poorvika Mobiles kelambakkam showroom as advised by the Poorvika customer support. After 2 weeks they replaced the old watch and gave me new watch. I used it 2 weeks, then the watch started auto touching problem again I given to poorvika mobiles showroom kelambakkam, they make me wait for 1 month, Then they said you can come and get new watch as a replacement, I went to the showroom, this time they giving some other model. I gave Inbase urban lyf Z but they giving Inbase Urban lyf M, I refuse to take this because the display is smaller. I asked them same model as replacement but they are saying same model is not available and forcing me to take Lyf M watch. I asked them Give the same model which I had bought otherwise refund, they telling no refund will be given, take the model which is available or wait 2months, we will arrange the same model for you, but till now no response from them, Please help me what can I do now, The smartwatch cost Rs 2999/-

Right side not working,
Battery pack up very low.

I purchased iphone on Nov 2021, but i did not get cashback till now.
mob [protected]

Now after asking several times to poorvika customer care, they said I'm not eligible, but when I checked with hdfc bank, they said merchant(poorvika) not provided the proper file..

wanted to ask you one question, if I'm eligible for 5000 cashback then why would I need that instant discount worth 1000..
Then why would your staff give us the false promise..
I could not recollect the name of the store person..may be Mani or Guna..in Ranganathan street, T.nagar.
I'm not going to take this lightly. I will escalate it.

Logically speaking i[censored] r a customer and I am asking u, do you need 5000 or 1000, what would you say ?

I already sent email to [protected]@poorvika but no proper response..

I purchased samsung A23 from poorvika mobile from chennai sembium perambur showroom on 18/07/2022.by 5 pm . after back home i completly checked and found mobile cpu board heavy heating 62 degree i feel like shock and nevers and palm paining, i found camera quality poor lot of shaking waves and grains. wifi receiver very weak and its keep on buffering.. i approached showroom with in two hours for exchange they are not ready to accept my complaint . upto cash received 20000 sales managermble kind sweet later make us mental stress. they simply avoide my complaint and inform us to go service center. with in two hours we need to go for service center after three month or one month usage we can visit service center or clain warranty. only two hours we used and found its defective. kindly exchange or refund .take action immeditely joseph [protected]

I have buy a new mobile phone in poorvika coimbatore the sales executive (sekar) talking rudely like i will block your new mobile IMI number

i don't know why this kind of employee poorvika handling

kindly take action

I have purchase, iball Bluetooth 4month ago and one side it is not working. I reached out poorvika and they trying to say without box... It won't replaced

Store manager asks for personal data. We refused to give and we said if you force will compliant. manager says you can go to court. So filing a compliant.