[Resolved] Poorvika Mobiles — Warranty replacement issue

Deepak4004

from Chennai, Tamil Nadu

Feb 1, 2021

Address: Zamin pallavaram, Malaganandapuram, Pallavaram

I bought Oraima: G-Fit Band on Feb 25 2020 just a month before Covid hit then resumed using it after 6months
I Did not work after that so i went for check where i bought at poorvika centre.
They confirmed its not working but couldn't replace my defective band but insisted to get a certificate for not working from another service centre. They did not mention it while i bought but reflected me when i went for warranty. i cannot run behind for product replacement, so i bought nereby.

Kindly arrange me the new one for the defective one from the same shop i bought

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Aug 12, 2021

Complaint marked as Resolved

Poorvika Mobiles customer support has been notified about the posted complaint.

Verified Support

Feb 01, 2021

Poorvika Mobiles Customer Care's response Dear Customer,

As per the brand's warranty the product has replaced or repaired by only manufacturers service center, so our executive will contact you and assist further.

For more details please write to us @ [protected]@poorvika.com

Sincerely Yours,
Customer Support