[Resolved] Poorvika Mobiles — wrong info about product | |||
Today half hour before purchased an handset.. Asked for mobile with out antenna for radio.. But sales person suggested mobile sating good sound and work with out antenna When i checked now it's false info.. When i called showroom they say once when sold they will not discuss about product.. And not guilty omitted their fault Showroom poorvika more Location water tank road. Mmda colony.. Was this information helpful? | |||
Nov 10, 2017 Complaint marked as Resolved i got call from Poorvika team and enquired about the problem and they were GUILTY on their sales executives at MMDA branch. they asked my option for changing mobile, since i have opened the case i said not needed also i have purchased a new mobile in the mean time.
so i have asked them to take action against MMDA branch sales persons, , and closed my complaint.
Thanks for your team for your support Poorvika Mobiles customer support has been notified about the posted complaint. Verified Support Oct 22, 2017 Poorvika Mobiles Customer Care's response Dear Customer, Thank you for bringing this issue to our attention. We will check with respective branch and resolve the issue tomorrow. Thanks, Customer support Verified Support Oct 23, 2017 Poorvika Mobiles Customer Care's response Dear Customer, As per the branch report, the device was billed only by the choice of the customer. If the IMEI number doesn't activate we can replace the new one as per your wish. In case of any functional defect please visit service center and let us know to support you for replacement. Thank you for understanding. Thanks, Customer support. | |||
 2 Comments | |||
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+91 44 4399 9970
+91 44 4266 6666
Admin Office No. 30, Arcot Road, Kodambakkam, Chennai, Tamil Nadu, India - 600024
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I wont accept your statement, device was billed only by customer choice -- here customer was cheated with wrong device which doesnot matches my need and its by your sales executive
Either-way i raised this concern just to inform the fault of your sales team at MMDA showroom..so that you raise action against your executive and other customer will not be cheated like this...
And FYI - I already purchase a new device from Sangeetha mobiles ..
Thanks
R.Kannan ([protected])