Pratham Motors Complaints & Reviews

Hello team,
I love maruti cars from my childhood days. We have been using it for 2 generations now.

Last month i booked a car in anekal showroom "spresso vxi" with an advance payment of 5000, after a week my family forced me to go with vxi +. On 6th august we requested for vxi+ and delivery on 21st august "ganesh festival" as its auspicious day for us.
They took a couple of days to source the car but could not...

Vaichel taken for service on07th august for general service in good condition. Returned after2 days.. Next day car not starting service person came and started the car. Then he found colent hose leak. Again car taken for service. After two days car i got the car but found that no power windows working till now it is not rectified. Teja is the person incharge still how many days will it take go rectify....

Hi,

Incident happen on 22nd july 2020.
Service time - 2:08 pm to 5pm
Ref. No - sb20000080
Job card - jc20000295

Changed air filter hose with out my knowledge.
Before given for service i found it was black. During service hours i had been for having cup of coffee, after returning back found that it was changed.
I found it was a old hose & muddy (Heavy dust on it), informed...

I have booked the vehicle for services at bellandur on 24th for the service on 26th of june. I get calls from at least 6 to 7 people, each one calling from their show rooms, i got calls, from rajajinagar 3 to 4 times different persons,. 2 calls from bellandur, and one from kudlu. I clearly told them that i will be sending my vehicle only to bellandur. That night again i get a call from diver from rajajinagar to pick up vehicle. Again i told...

I anjana have purchased alto k10 vxi - ka03nc7736 in june2018 from pratham motors. Bought the automatic model as it was highly recommended it will give good mileage and smooth experience idle for city life. I have done regular services and every service have complained i get mileage of no more than 11 km/lt and it's getting worse. I have been complaining about the trembling of the vehicle and after every service the car seems alright for...

Hi,

This is to inform you that i gave my vehicle swift zxi+ (Ka 03 nc 7394) on 12/01/2020 for repainting left rear door scratch. For which they took more than 6days and unfortunately i missed by periodic service as well. I gave clear instructions once the painting is done, my fourth service should be finished. As time is essence of contract, they did not did the servicing moreover they kept postponing stating painting not...

This is regarding my policy amount refund for my ciaz vechicle ka-05 mu-0275. I was told to pay 15411 pay towards insurance renewal on 24th aug, i had paid already. However today i was told pay 19029/-.
Which is not good and i didnot want to continue with this insurance, and they they agree to refund amount, i am not getting proper response for refund my 15411\- amount...

I purchased swift on 24 Jan 2019 during booking I saw Stepney was good its just 11 months old vehicle, during delivery I saw it was changed I asked executive he told because of puncture it changed I thought its true but after 3 months one of the wheel got puncture I wants to changed Stepney but I noticed he kept reverse and it was full damage and some accident vehicle wheel, how this guys cheated now what to do and where I had complaint....

Hi I gave my car recently to Pratham motors Kudlu branch. the servicing was bad, the wheel alignement was not done while I was charged, many of the spare parts were replaced without my consensus. to make things worse my car key was broken, they gave me back a plastered key which is unsuable. multiple attempts to sort this out has gone vain. to make matters worse the estimate given to me was INR 10000 but I was shocked when I received the...

We booked ertiga with pratham motors, hsr, bangalore on 25 dec, 2018.
While booking we were promised and told in extreme confidence that the vehicle will be delivered by 2/3 week of jan.
We told to the sales team and management that how were they promising the delivery date of 3/4 weeks when every one else was saying 8 weeks but the cheats kept on repeating that they will deliver the vehicle by 2/3 week of jan.
Till 10...

My car - maruti ciaz ka04mr1713 was sent for servicing and repair work on 20th december. The garage has still not returned my driving licence! This is serious as they are not realizing the perils of driving without a licence. If i am put to any trouble by the authorities, pratham motors will have to bear the penalty. Pls look into this at the earliest! Thanks!

Contact person at garage - [protected]
My no - [protected]br...

Hi,
My car registration number is ka03mz7589. Please check the history of the vehicle right from the delivery till date service, pratham motors have done irresponsible service. Yesterday i have had given my vehicle to get the clutch replaced with a new one. While the vehicle was delivered all of your technicians noticed that car did not start and required a jump start, one of your technician further noticed that battery was not fixed...

Pratham motors is real bad when coordinating with the customer, they gave me time of 8 am, when i had to leave for a hospital visit at 9pm, the pick up guy came at 10 pm saying he has heavy workload. He was clueless about my address which i had already shared with the repair centre. When dropping my car back, same problem, the person was clueless about my address and i had to coordinate with him when i was outside somewhere. It was very inconvenient....

I have given service on 1week of july it was 80k kms service so for the service they have charged 10.5k and they didn’t resolve my problems... Again when i complained service was not good they picked up the vechicle did nothing and informed me this that all the stories during this time pick and drop facility driver hit my car some where and damaged rear right wheel arch... I complained this again they told me they ll fix it... After...

I've referred two of my friend to book maruti car from this show room even i have a car from the same show room, unfortunately even after following up since 5 months yet to receive the 2k amount. There is a service manager called boppana, seems he does not know how to behave with customers. Such a horrible service from pratham motors. I would recommend never book a car from this pratham motors...

I gave my car maruti 800 for general servicing and oil change in may 2018. They have done the service and changed oil but after servicing when i used my car, its engine started heating too much and radiator heat gone on high peach. I sent this car back to service station for checkup. Technician told me he needs to open engine head and repair it. It will cost more than 28000/-+. I got doubt and brought back car from service station and shown...

I gave my maruthi swift vehicle ka 53 ma 8358 for repair on 08-may-2018. Vehicle repaired got delayed to two weeks than expected.

Now vehicle returned with below problems
1. Headlights bulbs were not installed
2. Newly painted doors surface feels rough and gritty
3. Door inner panels were damaged
4. Working fog light bulb was taken by replacing faulty
5. Alloy wheels were not repaired br...

When i submit my car for servicing the wiper spray was working fine but post servicing i found that the wiper spray was not working. I escalated the issue to channesh under whom my car was alloted for servicing. He routed me to santosh since he was on leave. I got the wiper spray motor fixed after 3 weeks of following up and now they charged me rs. 500 from me. Even the invoice of the part has not been given to me. Why should i have to pay...

I have been servicing my alto k10 vehicle from the kudlu gate center of pratham since 5 years now. I had purchased the vehicle from the hsr outlet. The service has been good till my last servicing on 4 march 2018. Upon receiving the car back after service (Delivered by their driver) i noticed the clutch was not working properly (Car was not moving after slowly releasing the clutch). I reported this and went back to the showroom to get it...

Dear sir, 15 days back i purchased alto k10 in pratham motors sarjapura road true value. Just i run only 300 kms now i taken appointment from doctor for my father check up.. But unfortunately my car is off in the main road.. Now iam calling from one hour to pratham showroom. But he saying i will come.. But this is the very bad and worst service from your company i never expected this much bad car and service from your company. I think i lost...