We booked ertiga with
pratham motors, hsr, bangalore on 25 dec, 2018.
While booking we were promised and told in extreme confidence that the vehicle will be delivered by 2/3 week of jan.
We told to the sales team and management that how were they promising the delivery date of 3/4 weeks when every one else was saying 8 weeks but the cheats kept on repeating that they will deliver the vehicle by 2/3 week of jan.
Till 10 jan, manju (
Pratham motors) reaffirmed that they are on track to deliver the vehicle by 2/3 week of jan.
From 11 jan onwards, the "thugs of maruti" stopped picking up my calls and stopped all sorts of communication.
I found the contact details of center head - sriram and reached out to him, and he told he will provide the date by 26 jan.
On 26 jan, sriram told 15 feb. After witnessing such unprofessionalism, we visited
pratham motors.
To our surprise, their were raging customers present who were fooled by
pratham motors.
After betraying us,
pratham motors management (Manju and others) shouted at us and told that we give the dates what customers asks us.
Please note the statement again from manju who as per sriram is their star sales leader that "
pratham motors promises the delivery dates what customers ask for".
We met sriram where we were given a date of 5 feb, on 5 feb we were given a date of 7 feb.
It's like tareek par tareek and none of the dates are ever met.
We like many others have been cheated by
pratham motors, hsr, bangalore. There are major integrity issues present.
Please don't book any vehicles with them.
I wish time would have returned and i could have booked the vehicle with other franchises.
I am still waiting for the vehicle and have no idea when will it be delivered, all communication with
pratham motors result in vain.
Sep 5, 2019
Complaint marked as Resolved We were cheated and given the vehicle in 30 times more time what was promised.
Pratham Motors customer support has been notified about the posted complaint.
Feb 18, 2019
Updated by Sandeep.Dwivedi Vehicle dispatch by 4th Week of March and then delivery will again take some more days.
The time frame which is given now is 4 months which is 8 - 10 times higher than 2-3 weeks promised very confidently at the time of booking.
My friends, who booked the vehicle from Surakhsha and Kalyani during a similar time have received delivery last week, How?
This clearly proves that the delay is not from Maruti but some conspiration from
Pratham motors
It's utterly disappointing and shameful the way
Pratham motors are scamming and looting customers.
Please answer below questions
Why did
Pratham motors promise delivery on the 2nd week of Jan 2019 at the time of booking the vehicle on 25 Dec 2018?
What was the delivery dates which Maruti shared with Pratham on 25 Dec 2018?
Why till 10 Jan, Manju (from
Pratham motors) kept on saying that you are on track for delivery?
Why did
Pratham motors promise delivery on the 4th week of Feb to the raging customer who booked the vehicle on 9 Jan
This clearly seems like a scam done by
Pratham motors by fooling customers by giving early delivery dates.
How would you explain this?
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