Pratham Motors Complaints & Reviews

There are two complaints:
1. The steering wheel is vibrating after this service and repairs.

2. My gear lock is missing in car

Both of these complaints are already reported to Pratham motors but only promises, no action so far.

No call from pratham motors...also this service guy never picks up my phone now as I may start asking him about my missing gear lock...

I'm disappointed...

The car was given to Pratham motors on 23rd January, 2017 for insurance claim and body repair. Insurance people came and saw the car. Approve it. But till 2 days no one informed me and i was keep on calling them but no one was responding. Finally when i kept on calling them, then after 5 days on 28th Jan 2017 in the evening they called and told that work has not started yet. And now the condition is my i am no where and they have mentally...

I purchased a new car in pratham motors bellandur branch a month ago.
Initially they promised that they will deliver the vehicle in time in which they did.
Later on they gave guaranty that they will do proper service in time without any issues.
Even i had told them to give the same service in the future aswell.

But just after 2weeks the problem started.
Under the vehicle it started leaking all over...

I commited a mistake of buying a ciaz zdi when ur executive Mr. Anoop cheated me telling it gives 20 to 22 km mileage. Ur broucher says it gives 28km. After purchase. I get only 13 to 15. I was directed to service team. He said it will giv max of 18km after first service. But not more. He says during sales the executive lie.. after first service my car still gives the same. Now he says it will improve after third service. But the funny part...

Theie HDFC bank person has given wrong details in the NACH mandate to my savings bank account i.e. citibank with which i have the loan.
Even after my repeated attempts and follow ups no one has called me back and i am paying EMIs manually with penalties for last 2 months.
Completely unprofessional by Maruti.

WAnt some higher official from Pratham motors to intervene into the matter....

Hi guys,

Here with sharing my experience with pratham moters (address: #16, outer ring road, bellandur, bengaluru, karnataka 560103
Phone:[protected]. we had booked one swift dezire on 16 jun, 2016. the sales executive, named murali (mob: [protected]) and jaiprakash ([protected]) came and explained the pricing and accessasries pack
And we booked the cab with giving 5000 cheque. he commited to deliver the vehicle...

We purchased new Maruti Alto VXI on last year from Pratham Motors bellandur. Recently our car broke down near to 50 kms close to bangalore around 10 pm in the night. We are trying to reach them for the assistance nobody is responding from pratham motors and nobody from pratham motors is ready to help at that time. It was late night we are requesting someone to help. Next day we complained on the same. Pratham motors were demanding around...

HI

My vehicle number KA01 MF 6596

i had purchased the vehicle in true value pratham motors, singsandra on may 19th 2016
and july 1 i had got the first checkup done within 1500 kms from purchase date
after service i barely had driven 400 kms,
the vehicle developed rpm rise problem since 2 weeks
i was thinking as power of swift as it was still under warranty
i trusted the TV...

Pratham motors is a local shop that's cheating people .
I gave my car for serving 2 months back .
they charged a heavy amount of 14k . They did not do anything . within 10 minutes I had to bring car back to them as it was making noise, no inspection was done . they fixed it on same job card,
since last 48 hours car has gone to them twice . its not starting, they are not avoiding me . no response . car is lying with...

I had a bad experience in pratham motor driving school hsr layout. The instructors are rude and the schedules are not maintained. I am not satisfied with the teaching as well as during stimulation class the instructors are busy with their cell phones. They act as if we know driving. There is no patience in the instructors. They drag the course for 2 months. And the car for which we have paid for is not given. Im very disappointed. Please...

My car no. Is py01bh3688. I gave my swift dezire on 11th july 2016. Three jobs were to be done. The gear synchroniser was done well. The horn was tuned. The third was the power lock of the door could not be rectified by your peopale and hence handed over to nippon reps. He came home attended and left the car power dry. I called up pratham and they sent the team charged in 5 mints. And charged me rs.485/-. The power lock did not work. Again...

Dear Maruti and Pratham Motors,

I, Manoj had approached Pratham Motors Maruti Showroom(Rajajinagar), Bangalore to book an Alto K10 VXI(firebrick red).
On January 17th I booked the car with an initial payment of Rs10000. I was promised of car delivery by last week of January.

My customer ID : [protected]

On 30th Jan, I paid the rest of the money(Rs4, 31, 000). The customer executive(Chetan)...

I have a Maruti Alto 800 which I had given to Pratham motors for the 3rd paid servicing. The parking sensor was working perfectly fine when I had given it for servicing via pick up. Post service, i noticed that the sensor was not detecting close objects like it used, the wires were jutting out in the rear, to and immediately flagged off the pratham workshop service personnel. After spending one whole day at their workshop, they finally informed...

I gave my Swift for back bumper replacement on 4th Dec. The person who spoke to us about quoted that the charges will come to around Rs.4500 (after excluding insurance amount), which we already highlighted as too high. He committed to deliver the vehicle by 8th Dec, which is already too much of time. On 7th morning, I got call saying bumper replacement might take time, as stock is not available. He told that he will update about the same...

Hi, I bought a new maruthi Suzuki Ciaz vehicle from Pratham motors on August 5th, 2015. In the package, I was given hertz speaker as corporate bonus and a Teflon coating for a price of 4500. when I received the car, I got the hertz speak and when I asked about the maruthi speaker which comes, they told the car had only 3 speakers and have raised the issue with maruthi. will get the speaker in one week time. Its been one month and with...

The music system(JVC), purchased from Pratham motor, HSR bangalore switches off whenever A/c is switched on or car door is opened. Even with constant complaints it has not been repaired. Problem exists from the day i have purchased the car (July, 2015). Please repair it completely....

Hi Team,

I would like to complaint against pratham motors and maruti suzuki company who has delivered me a car which got breakdown with in a week from my purchase date. I purchased swift VDI 2015 model from Pratham motors with registration number KA 01 MM 2747. who didn't do proper check while delivering the vehicle. How a vehicle relay will get damaged in a week day for a brand new vehicle.

Instead of...

Booked a vehicle at Pratham motors on 13th December.Supposed to get delivery on 15th. The Dealer sales executive didn't even gave me a proforma invoice and subsequently the bank could not process the loan.All loan documents were ready by 13th itself, they were just waiting for the proforma invoice.DSE didn't gave the proforma and the loan was approved on 17th. Same day, went to dealership to fit the accessories and for final settlement....

Hi,

During my Maruti Suzuki Ritz booking. I have mentioned that I have Maruti driving school gift voucher, which I would like to claim. But during invoice Pratham Motor not considered that. It is worth of 2500Rs. Now they simply saying it can't be accepted. I am not sure where would I be able to use the same.

Thanks,
Nagarajan. K...

Hi,
I taken a delivery of Maruti Ritz Lxi 2013 model on 03 June 2014. On the date of delivery only I come to know it is one year old vehicle. Car making month was Apr-2013, my expectation was vehicle manufacturing month would be last quarter of 2013. They communicated the manufacturing year as 2013 but they have not communicated the month of make during the purchase. This is my first car. I haven't visit their stock yard to check...