Pratham Motors Complaints & Reviews

Hi team here am expressing the dissatifaction towards the experience of purchasing a new vehicle from your authorized dealership pratham motors.

1. The car was delayed for more than 5 days lastly when i reached the dealership i had to wait for more than 3 hrs to get the car delivered.

2. To my surprise i received the car with the basic accessories which was not opted by me and the executive asked me to pay for...

Hi,

Going with pratham motor was big mistake, they promised me lot's of thing when it came to delivery, they just not broke there promises but also misbehaved with me. There sale man mr. Vikram say me "don't put words into mouth". Sach is language they use for there customer once payment is done. I could suggest everyone never go pratham motors.

Mr. Vikram while buying the car promises me give seat cover my...

I gave my vehicle KA 03 MH 7189 for service on 29-Jan-2018. No one contacted me after that. When I checked on 31-Jan-2018, no one was aware about my vehicle. I contacted Jabee number mentioned on my job card I was told he doesn't have my car. This also after calling him multiple times. Then he gave another number, that person also didn't had my car. Then I got manager number, which was switched off. Then I got some floor incharge...

Hi sir,
As per the remarks updated in pf website for my pf, it saying all has settled now and transfer has done on 19 th january, 2018 by neft. I know in neft case, maximum 24 hours is a time but still i have not received amount in my bank account.

Below attachment of aknowledgement copy and claim status and neft utr no

My pf details are below:-
Member id - bgbng[protected]
Member id -...

I had given my car for service in Sept, as I was told that the A/C had a blockage and needs to be cleans. Instead of cleaning, they changed the blower fan. (The A/C was working perfectly, the only problem was that there was water dripping inside the car for a while, which was easily resolved much before the service). After the car came back from service, I got a call asking how was the service and I told them that I have still not used the...

My vehicle ka03mk2792, was given for service on 17-8-17 and after almost 40 days they serviced and returned the vehicle with a bill of almost rs.78000/-. After receiving the delivery i found the following problems and complained to mr. Arvind & mr. Devaiah. 1. Sound in the dash board.2. Body sound while using accelerator.3. Left headlamp has water/mist inside (Which was fixed just 5 months back by pratham itself. 4. Back left speaker was...

My name is vivekananda i have alto k10 car 14 months back i have purched
This car in sarjapura show room battery is not working in that car still we have warranty for that battery but show room peoples are not responding properly. Recently they have done service for that car clutch is also facing the same issue.
I will not recommend any one to buy the cars in parham motor they don't how do the service for the car in sarjapura...

During the visit for the 1st free maintenance for my vehicle ka 01 mq 4282 - ertiga vxi+, clearly mentioned that there is a noise coming from back of roof top to the advisor sachin. It has been delivered yesterday (5oct2017) without addressing the issue. Looks like just did the cleaning and sent back. I have been associated with pratham motors for last 14+ years and this time it is a worst service that i have never seen before. Foot mats...

I have given my car zen estilo black vehicle on 09-sep-2017 for the repair after i towed my vehicle to pratham motors, hsr extension (Somasundarapalya)

Pratham kudlu gate service engineer, advised me to go for insurance and i claimed for the damage. Since front bumper part is not available, my vehicle delivered on yesterday (24-sep-2017) without front bumper replacement after two weeks. Service engineer asked me to pay rs...

* this is about nexa pratham motors museum road bangalore *

That is a worst experience from nexa partham motors. That is really upsetting to me and to my wife where she is pregnant. First we did not received the delivery of car on time which was supposed to deliver by 02:00pm and got delivered by 6:00 pm evening.
Second car was not in perfectly good condition (Car with scratch and boot lock which is not locking properly).br...

Hello sir/madam

I had given my car for service on 11/09/2017 invoices nr: 018/bc/17000555. Vehical number ka51m9280. After receiving car i found few issues 1. I found water inside car, seats and floor is wet. Music player is not working..
And i have also escalated this issue to the same service centre also place sarjapur pratam motors. I would like to contact who trained the mechanics...

We got our new car vitara breza from pratham motors before 3 months they are not providing proper service they have collected tcs tax for 2 times for same vehicle and they dint issued rc book if we call no body is responding even employees and executives are not responding not picking the calls and they are not providing good customer service they have irritated lot so we are not going for service also we are taking service from another dealer....

Hi,

I gave my car for bodyshop work and normal service with issues in air conditioner working. While fixing air conditioner gas leak service supervisor mr ravi/mehanic has damaged something. My car was not making any noise on while turning on or during running. But now very loud sound is coming all the time. I called pratham motors service desk and registered my complaint. A person visited my place and checked the car. He...

I had my annual paid service done at pratham motors service center at kudlu on aug 20th. While giving for servicing the concerned service engineer didn't tell me anything about removing any part. However when he handed over the car to me after servicing, i found the sd card containing mapmyindia map is missing!

I like to complain against the above and request for a resolution
Regards
Sudipta saja...

Service was done in april 2017 with engine oil change and coolant change.
Others things like battery replacement and general cleaning etc
Less than 500 km run, the engine heats up, i check engine oil and coolant levels myself. I find coolant is half and engine oil is 3\4!!!
The service was not done, i was charged money.
Invoice number dtd 2 apr is not readable due to pan number etc printed in darker ink. Job card...

Service was not done for the vehicle, whole drama played by you people.

Satisfactory resolution was not provided, complaint registered was closed on your own.. Is this the way you treat your customers?

How could the complaint be closed when i didn't accept the resolution offered by you to me. Irrespective of what ever be the state you want it to closed?

Just because to close the complaint in specified...

I gave my car for first and free service to Pratham motors along with bumper replacement, the car was with service centre people for more than a week.

While delivering the vehicle there was no mention about service not being done to me.

Almost after 15 days I received the call from these people for service, which shocked me. Then they took gap for 3 days and they confirmed me the slot

Just because...

I have paid around 25000 for my swift diesel vehicle for servicing from december to march. again in april i have similiar coolant leakage issues which was fixed in december. My question here is during servicing of vehicle, 2500 was charged just to check the vehicle. Why was the issue not rectified during check. The labor charges are extremely high. for changing water pump you charge 2600 labor? unnecessary labor charges are being taken. no...

I purchased this above mentioned vehicle in the month of april last year 27th april. i had done my 2 services for car. in my 2nd service the people are informing me that the battery is depleted. kindly change the battery at an additional amount of 4000 rs.

1. my question is which cars battery is depleted in 2 to 3 months. and while purchasing the car why it was not given me a good one rather than the used one.

2....

Recently I got my maruti swift serviced from Pratham Motors, Bellandur showroom, it costed me more than Rs. 11000 that too for regular service, whereas i was expecting the charges to be within rs 6000 - rs 7000.

My vehicle is 2009 model around 67000 km driven till now and is in a very good condition.
When I discussed the matter regarding bill with one of your senior supervisor, he stated that when vehicle is that long...