[Resolved] Purplle.com — cash debited but order is not yet placed | |
I was trying to place an order on the purplle app. Payment was made for the order amounting to rs 420 via google pay but the order is not yet placed. I sent a mail to customer care but didn't get an adequate response. I need my money back. I need a refund as soon as possible. The upi reference number is[protected] for the payment made. Debited amount is rs 420. Was this information helpful? | |
Feb 9, 2020 Complaint marked as Resolved Amount refunded Purplle.com customer support has been notified about the posted complaint. Verified Support Feb 10, 2020 Purplle.com Customer Care's response Please share the customer's order Id or your registered mobile number used to place the order so we can track and help her with her concern as soon as possible as the customer has not provided these details.
| |
 1 Comment | |
Comments
I have ordered products of rs 920 but the amout is deducted and now the order verificiation failed Wat is dis i okwys order from nykaa but second time i orderd from purplle it is such a bad experience i want mt money back attached the phtos to resolve issue faster the phone nmber from which order is placed is [protected]
![]()
![]()
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
51%
Complaints
351
Pending
32
Resolved
165
View all 351 Purplle.com reviews & complaints
C-209 A, Ghatkopar Industrial Estate, Behind R-City Mall, L.B.S Marg, Ghatkopar-(w), Mumbai, Maharashtra, India - 400 086
View all Purplle.com contact information