PVR Cinemas — Excess money charged at PVR Bareilly Phoenix Mall

Address:

BAREILLY

Today on 11th May 2022 I went to PVR Bareilly to watch Movie (KGF -2) at show time of 10:50 PM. The Price of one ticket is Rs.220.00 as per online platform such as PAYTM, BOOK MY SHOW.

I asked the staff at the Booking Counter for one ticket. I offered 250 Rupees, The Staff was so rude / unprofessional asked me to pay Rs.290.00 for one ticket.

I urged that the price of one ticket is Rs.220.00 then how you can charge more than the price. He refused to answer and said why don't you book online and pay convenience charge. I was shocked with the behaviour of PVR staff.

I again requested this is not correct and you can not charge such price. He said we are giving popcorn of Rs.99.00 with the ticket. I said I don't want to eat anything and refused to pay the excess amount.

I am not sure whether it is the policy of PVR as a whole or a particular PVR Cinemas.

I am so disappointed with the experience and request you to take action against such incidence and take care this should not be repeated with others.