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PVR Cinemas Complaints & Reviews

1.6
Updated: Jan 2, 2026
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PVR Cinemas reviews & complaints page 38

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N
Nambi Raja K
May 15, 2022
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I am nambiraja [protected]
I booked one ticket for don (tamil) in your pvr theater on 14.05.22
You allotted seat no. D15
Audi05, Amps mall, nelson manikam road chennai-29
Seat speciality is very very worst and damaged i am feeling not comfortable.
I know pvr is big group please change the seat immediately otherwise dont allotted to anyone.
PVR Cinemas customer support has been notified about the posted complaint.
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    Nambi Raja K
    May 15, 2022
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    I am nambiraja [protected]
    I booked one ticket for don (tamil) in your pvr theater
    You allotted seat no. D15
    Audi05, Amps mall, nelson manikam road chennai-29
    Seat speciality is very very worst and damaged i am feeling comport
    I know pvr is big group please change the seat immediately otherwise dont allotted to anyone.

    Thanks
    Nambiraja
    Tirunelveli-627103
    PVR Cinemas customer support has been notified about the posted complaint.
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      K
      Kevin Karan
      May 15, 2022
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      PVR S2 Mallapur theatre provide the worst theatre experience, showw doesn't start on time annoying ads show must start on time 3:50 pm there were still playing ads at 3:50 that too at full volume. These people are ruining movie experience, charging high prices
      PVR Cinemas customer support has been notified about the posted complaint.
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        V
        Vij Anuj
        May 15, 2022
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        I have visited pvr pathankot on 14 may my ticket was booked at 10.10 show in interval my kids demanding for popcorn and Pepsi so I went to pvr food court as such every one know pvr food is bit expensive but for kids everything I asked the attendant for 5 popcorn and 5 Pepsi he charged me 1000 rs for this . I asked him for bill .where is the bill than he asked me for my number after forcing many times he send me the bill on my number. When I checked the bill .there were 5 burgers were also showing .than I went to food court again and asked why you people making fool o[censored]s why don't you give this combo before.than they have any ans.even on 9may same was happened. This is not expected from this much .one thing is clear all the people which were there including Manger was part of it.this is totally ridiculous. Is pvr known for cheating or comfort?
        PVR Cinemas customer support has been notified about the posted complaint.
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          A
          Aryan sri
          from GHAZIABAD, Uttar Pradesh
          May 14, 2022
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          I am aryan i was bought two tickets of dr strange in ghaziabad vaishali sec 3 pvr 14 /may/2022 our total is 450 with gst but they give us popcorn packets forcefully with extra charge is it compulsory Or not
          PVR Cinemas customer support has been notified about the posted complaint.
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            B
            Balamurali Viswanathan
            May 14, 2022
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            Interval was very short, stall were crowded. Manager was arrogant

            Bengaluru PVR Soul Spirit Mall
            Screen 3
            DON Movie
            11:30am 14th May 2022
            PVR Cinemas customer support has been notified about the posted complaint.
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              S
              Salunamujayu
              from CHENNAI, Tamil Nadu
              May 13, 2022
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              This is the worst experience in pvr cinemas Ampa skywalk today l booked 3 tickets for movie Don at 7.05 p. m ( seat no. B3;B4;B16)show but the same all 3 tickets were sold to some other persons and when we reported to staff he also checked those tickets but confused and he told to sit in row A. I got very much irritated. This is the way treating pvr cinemas customers??Because of this we missed 15 min movie and also got frustrated
              May 13, 2022
              Updated by Salunamujayu
              This is the worst experience in pvr cinemas today l booked 3 tickets for movie Don at 7.05 p. m ( seat no. B3;B4;B16)show but the same all 3 tickets were sold to some other persons and when we reported to staff he also checked those tickets but confused and he told to sit in row A. I got very much irritated. This is the way treating pvr cinemas customers??
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                B
                Bhanu Kalyan Prasad T
                May 12, 2022
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                Address: Pvr srikanya narsipatnam.

                I've booked a movie ticket dated 12th April 2022 6.30 pm KGF chapter 2 show. Although, my payment got deducted 2 times amount is 600 and 450 was successful through UPI, I didn't receive any ticket confirmation email from PVR, nor did I receive any response upon submitting this issue to the PVR authorities.
                Requesting for a refund ASAP. attached my payment details for reference. Please resolve this issue ASAP.
                PVR Cinemas customer support has been notified about the posted complaint.
                May 12, 2022
                Updated by Bhanu Kalyan Prasad T
                Please refund as, early as possible
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                  S
                  Sanket001
                  May 12, 2022
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                  Trans No: 3323291

                  Invoice No: 0041708
                  These are my details but not provided food
                  Refund amount and compensate for it
                  PVR Cinemas customer support has been notified about the posted complaint.
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                    R
                    Reshma P R
                    from Ernakulam, Kerala
                    May 12, 2022
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                    Resolved

                    On 11th May 2022 I book four movie ticket for the film Jana Gana Mana in LuLu gold Ernakulam. I paid the amount through Paytm wallet the amount was 1721.84. Amount was detected from my account but the ticket was not booked. Kindly refund the amount as soon as possible to my account I am attaching the screenshot of the transaction
                    May 23, 2022
                    Complaint marked as Resolved 
                    I got cash back to my account
                    PVR Cinemas customer support has been notified about the posted complaint.
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                      V
                      Vibhore Gupta
                      May 12, 2022
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                      Excess money charged at PVR Bareilly Phoenix Mall

                      Address: BAREILLY

                      Today on 11th May 2022 I went to PVR Bareilly to watch Movie (KGF -2) at show time of 10:50 PM. The Price of one ticket is Rs.220.00 as per online platform such as PAYTM, BOOK MY SHOW.

                      I asked the staff at the Booking Counter for one ticket. I offered 250 Rupees, The Staff was so rude / unprofessional asked me to pay Rs.290.00 for one ticket.

                      I urged that the price of one ticket is Rs.220.00 then how you can...
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                      J
                      Juhi Patole
                      from Mumbai, Maharashtra
                      May 10, 2022
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                      I was booking tickets for Doctor strange on 10 May 2022 at 12:20am for 484rs. While booking tickets payment was made and then suddenly PVR app showed that booking did not happen and now i have my account deducted for the same i want refund back. I couldn't find customer support on PVR app so i need a way to contact them for full refund process as 484 rs was deducted but i did not get tickets
                      PVR Cinemas customer support has been notified about the posted complaint.
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                        A
                        azifamu
                        from LUCKNOW, Uttar Pradesh
                        May 9, 2022
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                        Address: SAHARA GANJ MALL LUCKNOW

                        Date of Incident: 09/05/2022
                        Time: 7:27 PM

                        I went to PVR Sahara Ganj Lucknow to watch Movie (KGF -2) at show time of 7:30 PM. The Price of one ticket is Rs.180.00 as per online platform such as PAYTM, BOOK MY SHOW.

                        I asked the staff at the Booking Counter for one ticket. I offered 200 Hundred Rupees, The Staff was so rude and unprofessional asked me to pay Rs.350.00 for one ticket.

                        I urged that the price of one ticket is Rs.180.00 then how you can charge more than the price. He refused to answer and said why don't you book online and pay convenience charge. I was shocked with the behaviour of PVR staff.

                        I again requested this is not correct and you can not charge such price. He said we are giving food coupon of Rs.150.00 with the ticket. I said I don't want to eat anything and refused to pay approx. double of the amount.

                        I am not sure whether it is the policy of PVR as a whole or a particular PVR Cinemas.

                        I am so disappointed with the experience and request you to take action against such incidence.

                        I am sure this type of behaviour and excess money over and above the applicable price is not the policy of PVR.

                        Mohd Asif Ansari
                        Chartered Accountant
                        Lucknow
                        M.No- [protected] Date of Incident: 09/05/2022
                        Time: 7:27 PM

                        I went to PVR Sahara Ganj Lucknow to watch Movie (KGF -2) at show time of 7:30 PM. The Price of one ticket is Rs.180.00 as per online platform such as PAYTM, BOOK MY SHOW.

                        I asked the staff at the Booking Counter for one ticket. I offered 200 Hundred Rupees, The Staff was so rude and unprofessional asked me to pay Rs.350.00 for one ticket.

                        I urged that the price of one ticket is Rs.180.00 then how you can charge more than the price. He refused to answer and said why don't you book online and pay convenience charge. I was shocked with the behaviour of PVR staff.

                        I again requested this is not correct and you can not charge such price. He said we are giving food coupon of Rs.150.00 with the ticket. I said I don't want to eat anything and refused to pay approx. double of the amount.

                        I am not sure whether it is the policy of PVR as a whole or a particular PVR Cinemas.

                        I am so disappointed with the experience and request you to take action against such incidence.

                        I am sure this type of behaviour and excess money over and above the applicable price is not the policy of PVR.

                        Mohd Asif Ansari
                        Chartered Accountant
                        Lucknow
                        M.No- [protected]
                        PVR Cinemas customer support has been notified about the posted complaint.
                        The same thing happened with me.

                        I went to watch a movie at PVR avani Kolkata, and I wanted to bought ticket for only seats but they denied to give. The ticket price was 190 but they are asking for rs 290 including popcorn price. I told I only want tickets but they refused.

                        They are also not responding.
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                          Y
                          Yogesh439
                          from New delhi, Delhi
                          May 9, 2022
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                          Address: PVR Priya, Basant Lok, New Delhi

                          Today I booked a ticket Dr. Strange new movie, my booking was confirmed and i booked a 2:50 pm show on PVR Priya for 11.05.2022. I booked the show for 3d Hindi show in the afternoon but i received a call from the management that my booking has been rescheduled and all the show for Hindi 3d has been cancelled and they are returning my booking amount to bookmyshow app. I have been going to PVR priya from many year, after its renovation i was happy to go for the first time with my friends, i was really excited but the PVR changed the show. I am really very dissatisfied with the PVR Priya and will never recommend anyone to go and watch movie there.
                          PVR Cinemas customer support has been notified about the posted complaint.
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                            A
                            Arun7677
                            from Bokaro Steel City, Jharkhand
                            May 9, 2022
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                            Address: Block A4th Floor Building no. 9 DLF Cyber CityPhase III GURGAON : 122002

                            Have booked 2 tickets Doctor Strange Multiverse of Madness at 1:20pm on PVR application for 5th May 2022 in PVR Bokaro, and made my payment with the help of Paytm wallet. My money has been deducted but there is no ticket showing in my PVR account.
                            Booking I'd[protected]
                            Phone no. [protected]
                            Email - [protected]@gmail.com
                            PVR Cinemas customer support has been notified about the posted complaint.
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                              E
                              Elvovo
                              from Kottayam, Kerala
                              May 9, 2022
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                              I booked two tickets on Friday 7, May 2022 for an English movie playing on Sat 8 May 2022 at 01:45pm. The booking was not successful, I did not get my tickets or any confirmation whatsoever but the amount 860rupees was deducted from my account.

                              I went to the PVR lulu mall the next day of the movie, they told me they did not receive anything from my number or email and they cannot find me on their system. They again told them I would get my refund, even now I did not receive anything. Please help.
                              PVR Cinemas customer support has been notified about the posted complaint.
                              Thank you, the issue is resolved
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                                S
                                shekhar utkarsh
                                May 8, 2022
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                                PVR Cinema in pavilion mall shivajinagar did not allow us to carry water bottle inside theat.
                                PVR Cinemas customer support has been notified about the posted complaint.
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                                  G
                                  GurKirpalsingh
                                  May 7, 2022
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                                  Address: Ludhiana silver arc mall

                                  Hi sir/madam my name is Gurkirpal singh and iam working on bbc counter in silver arc mall at Ludhiana from 31 October to till 18 December nd due to this i leave this counter and i say please give me my all salary but they give me one month salary i am asking my supervisor please sir meri salery dila do muje paise chaihe vo na mera call pick kr te hai na salary dete hai maine apne counter owner ravi shukla ji se bi iss bare mein batt ki uno ne bi muje koi jwab nhi dia main apni salry December se ajj tkk mang raha hu plz app mere jo 18 din lage hai unki salry dilva dije main apka bhut bhut thank full rahu ga hameshan
                                  PVR Cinemas customer support has been notified about the posted complaint.
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                                    N
                                    Noeleen
                                    from Pune, Maharashtra
                                    May 6, 2022
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                                    Address: Pune

                                    I had booked ticket at PVR, Phoenix high street mall Pune. For the movie doctor strange in the multiverse of madness. Ticket was booked on 6th May 2022. For the 7th May 1.40 pm show. We paid in cash for two tickets. Rs 680only. The tickets had to be messaged to us but we haven’t received the same. At [protected].
                                    PVR Cinemas customer support has been notified about the posted complaint.
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                                      R
                                      R.S.B
                                      May 6, 2022
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                                      Address: The pavillion mall Pune

                                      I lost my wallet on 6th May 2022, approximately at 7:30-45pm. Audi- 1, PVR cinema - The pavillion mall, Pune.
                                      It was a Wrangler, Dark blue colour wallet. I have my debit visa card, adhar card, pancard, driving licence, gym membership cards and around 500 rupees cash.
                                      Name - Ritvik Singh Banchta
                                      Contact number- [protected] / [protected]
                                      PVR Cinemas customer support has been notified about the posted complaint.
                                      May 06, 2022
                                      Updated by R.S.B
                                      Seat number - j9-10
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