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PVR Cinemas Complaints & Reviews

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Last updated May 3, 2024
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PVR Cinemas reviews & complaints page 38

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R
Rissa05
from Chennai, Tamil Nadu
Apr 22, 2022
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Bad transaction refund needed

I tried booking a ticket for Dr. Strange and an amount of Rs. 273 got debited. But after paying, the app did not confirm my ticket and said that it was a bad transaction. But the amount had already been debited from my account. I want my money back. When can I expect a refund?...
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H
Himavathi YS
from Chennai, Tamil Nadu
Apr 21, 2022
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Booked tickets at Pvr got my money deducted but didnt receive any ticket details.NEED REFUND

Address:Pvr palazzo, Vadapalani, chennai

I booked 3 tickets for kgf 2 movie on20.04.2022 by Pvr app my money (rupees 650 ) got debited but I didn’t receive any details regard my ticket and someone booked my ticket the next day. And now I’m requesting for a refund....
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R
Ragulcool
from Coimbatore, Tamil Nadu
Apr 20, 2022
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Refund is not received booking cancelation

Not received refund after show on April 17th was cancelled is automatically. Been more than 3 days and no refund received.
Transaction ID is T2204171234281886725074...
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B
BhumiD
Apr 19, 2022
Apr 24, 2022
This thread was updated on Apr 24, 2022
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Money deducted twice for snacks

Address:PVR Cinemas, Pheonix market city, Pune

Date: 16/4/2022
Time: Between 10:00 AM and 10:15 AM
Payment mode: Google Pay

I had purchased 2 popcorns, cost 780 INR. The operator had cancelled the transaction due to some confusion, but didn't inform that. Meanwhile, I paid 780 INR with the scan code. But the operator informed that, the system didn't receive the money and asked to pay the same amount again, confirming the duplicate amount will be reverted back...
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A
Adarsh90
from Mysore, Karnataka
Apr 19, 2022
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Wheelchair Accessible Antarctica Cruise with Family

Address:Magrath Road, Garuda Mall, Bengaluru

Dear Concerned Person,
My name is Adarsh and I use an electric wheelchair. Going to movies in India on a wheelchair has a lot of challenges. I go to Garuda Mall Magrath Road because it is easier than other theaters as all the screens are on one floor. But it still has lots of drawbacks. The screening rooms are not exactly wheelchair friendly or made with an intention for wheelchair users (even though your website claims that you...
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P
prakash arun
Apr 19, 2022
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Ticket money is not refunded

Address:Vellore

Ok had booked the ticket .money is reduced from my account but ticket is not booked. So please refund the amount sir...
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K
Karthik Raju Kanumuri
Apr 19, 2022
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Payment deducted but no ticket confirmation received

Today, at around 12:30 am i booked 2 tickets for Doctor Strange Multiverse of Madness at PVR Elements Mall Bangalore through the mobile app, payment was deducted through goay however did not receive any confirmation through any source. Please resolve this issue at the earliest....
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M
maneesh7614
Apr 18, 2022
Apr 26, 2022
This thread was updated on Apr 26, 2022
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Refund not initiated yet.

Address:12, 18th cross avvai nagar, lawspet, lawspet

I went for KGF-2 on thursday afternoon 13/4/22 at PVR ambience mall, Delhi. During the interval i bought a large pepsi and a large popcorn, the total was 800rs. So i decided to pay through Google pay, the signal in that counter was really weak, my payment declined for 2 times, i tried for the 3rd time, and the payment went through successfully, but the cashier moved to the next person and told me that he did not receive the payment, and told...
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A
Alices
Apr 18, 2022
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Refund delayed and not received

Address:Bangalore

Not received refund after show on April 1st was cancelled. Been more than 17 days and no refund received. Booking id is WXQFK3W...
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C
Chandra prakash Kesharwani
Apr 18, 2022
Apr 18, 2022
This thread was updated on Apr 18, 2022
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Payment made for food online but no tramcation showing

Address:Lalta chowk satna m.p.

Yesterday in pvr cinema satna, on 17/04/2022, sunday, 1:30pm kgf chapter 2 show screen one hall

I have ordered 2burger worth 320 from pvr cinama app at 2:26pm
I have paid amount trough paytm wallet
Payment made but no order is showing
On the pvr cinema app

I have called pvr food counter for this on interval the said its not your mistake
'Apne online book kiya hai hm iske jimedar...
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S
Shanthi A K
Apr 18, 2022
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No tickets received, amount deducted and not refunded

Address:Bangalore

13th of April, i tried booking tickets online twice.. amount of 1532.16 dedcuted twice with no ticket confirmation. Trying to reach out to Customer care since 13th April .. no one attending to the call

Ref No[protected]
Ref No[protected]...
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S
sk asman
Apr 18, 2022
Apr 29, 2022
This thread was updated on Apr 29, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Ticket Confirmation received but payment was successful 4 times transaction amount deducted

Address:Narsipatnam, Anakapalli dist

I've booked a movie ticket dated 17th April 2022 2 15 pm RRR show. Although, my payment got deducted 3 times amount is 3150 and was successful through UPI, I didn't receive any ticket confirmation email from PVR, nor did I receive any response upon submitting this issue to the PVR authorities.
Requesting for a refund ASAP. attached my payment details for reference. Please resolve this issue ASAP....
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Address:Narsipatnam, Anakapalli dist .

We have try to do tickets booking we have done transactions also but tickets was not booked and the money was deducted 3 times 3000k was deducted Hii pvr team we have issue in transaction for booking tickets for the account [protected]@gmail.com mobile [protected] name geetha pyla so please taking this serious issue ....
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B
B. Shringi
Apr 18, 2022
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Your Staff threat for hutting

Address:Cinemall, kota, Rajasthan

In PVR cinemall Kota, Rajasthan
Your staff threat to us for hutting and also, police complain o[censored]s.
And fighting with us.
So it's totally bad behaviour of your staff
We are young and hitting is common in cinema so why your staff threat and police complain.
It's not good....
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G
Ghevar Bhati
Apr 17, 2022
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Disposable glass

Address:CELEBRATION UDAIPUR

For water drinking there no not any disposable glass...
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A
Ashishtiru
Apr 17, 2022
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KGF Movie Pvr icon Audi 1

Hi Team, Im came to KGF movie, i was suffocating without ac i have informed to the staff but there is no result from them. I was came out snd sitting outside for air. Paying moneh and sitting out side with suffocating....
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Address:Arved transcube ranip

After order of high court n superior authority theatre of arved transcube ranip have monopoly and not allowing us to take food which is against law kindly solve asap right now I am watching movie contact no [protected]...
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R
ritesh9763
from Pune Metropolitan Area, Maharashtra
Apr 17, 2022
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Was given a broken seat for a premium ticket

Address:Pune, Maharashtra

I had booked ticket for a movie show at PVR PhoenixCity, Pune for 17th April 2022 at 12:30PM and the seat number was Audi-4, S-15 Recliner. Although they charged a premium price for the recliner seat, the seat was in fact broken and even after complaining to the staff the matter could not be resolved. I had to watch the movie for almost 3 hours in the broken chair which caused a great pain to my back and neck. The behaviour of the staff was...
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A
abcefjh
Apr 17, 2022
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Pricey snacks

The prices allotted for the snacks are insanely high that I spent triple the amount of money I spent on tickets + GST
this should be discouraged
3/4th bottled cold coffee 180 rs?? is it worth it noo it was the worst I have ever had and about popcorns rs 295 for regular popcorn is so pricey I could eat till I am full if I were at any hotel
and about the dimsums, Doritos pizzas puffs doughnuts its all absolute sh8t
this...
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P
PrakashRaj Verma
from Pune, Maharashtra
Apr 17, 2022
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Amount got deducted but no ticket booked

Address:Ghaziabad

I booked 5 tickets today, it took me to bank website, amount got deducted but suddenly it show session expired.

No ticket was and bank says the transaction was successful. No customer support response. I have no clue how would I get the refund.

Transaction ID is in attachment....
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