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Quick Heal Technologies Pvt Ltd Complaints & Reviews

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Last updated Oct 30, 2023
Complaints 104
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Quick Heal Technologies Pvt Ltd Head Office Address

603, Mayfair Towers-II, Wakdewadi, Shivajinagar
Pune
Pune District
Maharashtra
India
411005

Quick Heal Technologies Pvt Ltd reviews & complaints page 4

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A
Am m
from Abohar, Punjab
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not giving handset back

This is the second time I have sent my handset under the same claim no.[protected] the first time they also took more than 2 months and now again they have took more than 2 months since I have given them my handset each time they just say that handset has been sent for repair and we will send you as soon as we get it from the repair centre .
But can anyone explain isn't there any time limit or we have mistaken for trusting the brand...
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R
Rasty
from Muzaffarnagar, Uttar Pradesh
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not received claim amount

Claim number: [protected]

It’s been 6 months to open claim from the arvi insurance.
My iphone 7 has been repaired under the claim however didn’t received amount yet.
I have not received claim amount however status shows payment has been settled on 8 december 2017.
Kindly check
Arvi insurance executive are not responsive neither replying my mails.
Please mail or call me if any information...
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Address:Mumbai City, Maharashtra
Website:qhgs.aarviinsurance.co.in/upload-claim-documents.php

My claim no.[protected], i submitted claims on 6/10/2017 after so many request and email they not providing my mobile back. Current status is showing access amount and original document received.

I already paid excess amount on below a/c provided by company

Bank account details -
Account holder name : shot formats digital productions pvt ltd
Bank name : indian overseas bank
Branch address...
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A
Abhinav Uraon
from Madhipura, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount paid but did not renew the product key

Website:www.quickheal.co.in

I was renewing my quick-heal total security on 25/12/2017. The transaction was done at 19:20:44 through debit card. The amount as been deduced from my account but they did not responded to my renewal.
Bank: punjab national bank
Branch: kamre, ranchi
Bank transaction description:ecom[protected]quickheal-tec
Type: dr
Amout: 2182.40 inr
My product key of quick heal total security - ba866-6uf1f-a[protected].br...
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P
Prasad Lokhande
from Mumbai, Maharashtra
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after 3 month quick heal/aarvi insurance not provide my handset back

Address:400071

When i m purchasing new samsung s8 he suggest me to take cover of quick heal damged/theft /loss.
Same i m purchasing the insurance of rs 2999 something.

Unfortunately my handset got damaged. Same incident i reported through phone call of insurance company. And submitted my damaged handset at his collection centre.

After all approval received by concern department still my claim status showing wip.
Approx...
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R
raj bhosale
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product not activated with license key

Address:411037
Website:quickheal product not activated

I have purchased quick heal upgrade pack in aug2017. This is 3 years update pack which cost more than 2000. Unfortunately i have not loaded this cd. This cd loaded on 19nov2017 and noted code for registration. But the product is not registered. So what can i do further. I am using qucikheal product since 8 years. But this kind of issue not happend for one year pack. This is happened 1st time....
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A
arham bothra
from Jodhpur, Rajasthan
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not getting my phone back claim no. 6001071802 form 3 months

Address:Bikaner, Rajasthan, 334001
Website:Quick heal insurance

Sir
I taken the insurance of quick heal under aarvi insurance broker. My phone damged on 5/08/17 i intimate my claim of damged phone with claim no. [protected] till than on 21/09/17 i submit excess amount till 1/11/17 they didn't give my phone back and not pick uping my call they know that i am call them regular they just ingore my call and alwys say that ita under repair, no phone take 3 moths to get repair. They just making fool....
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P
Pranay Kinra
from Delhi, Delhi
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insurance money approved but not transferred yet.

Address:110005

I bought my mobile on 14/07/2016. I lost my mobile on 26/11/2016. Fortunately and unfortunately both it was insured with quick heal mobile insurance. Fir no: cd-dbg-000279 was registered on the same date of loss. All the documents and formalities were fulfilled that we were supposed to. On 26th december 2016, we were happy that our payment of 10500/- was approved. But for the last 10 month we are waiting for our payment to be transferred...
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V
Vikas201
from Thanesar, Haryana
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payment not completed

Website:www.qhgs.aarviinsurance.co.in/claim-status-check.php

I purchased my iphone 6 (32 gb) on 3 june, 2017 and purchased the insurance on that day. My i phone was damaged and i filed a complaint in the month of june. But my payment is not completed till now. What can i do now. Shoul i go to court, because every time whenever i send a complaint via email they replied me to wait for 48 hours and whenever i called them they told me that i had to wait for 15 to 21 days. When all my documents are completed,...
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Address:136118
Website:www.quickhealgadgetsecurance.co.in

I purchased my iphone 6 (32 gb) on 8 june, 2017. I purchased quick heal insurance online on 9 june, 2017 in the morning. Now my iphone was damaged. When i filed a complaint on this company customer care, then they told me that my phone imei number is not registered and asking me the product key, which i don't know now. I have a proof of giving money online of rs 1, 999 to this company. Now, i am so much frustated from their comments. Neither...
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R
rajkumar187999
from Abu Road, Rajasthan
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update of virus database

Address:Banswara, Rajasthan, 327001
Website:quick heal

Hello i am using your product since 6 to 7 years. I am using quick heal internet security version and i have renewed it for 3 years by paying 2000 rs. My antivirus is valid till 18.02.2019. Now the problem is datavirus is not updating since 13 july and due to this my computer is not working properly. Everytime the file is corrupt error comes. Please solve this problem as soon as possible. My details of antivirus version is as follows :br...
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A
Anand Kakkar
from Delhi, Delhi
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mobile phone repair

Address:New Delhi, Delhi

Due to limited period of online sale we sent by my email on same day i. E. 30.07.17.
After response was not given i call customer service who was not agree to talk to me as user of device is my daughter kashish.
Once again we sent email for claim with intimation number and attached required documents by my daughter kashish's email id on 18.08.17. But response is not given by anyone till yesterday 09.09.2017. I call yesterday...
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J
Jai parashar
from Delhi, Delhi
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regarding insurance of my iphone

Address:New Delhi, Delhi, 110032

I bought the insurance for my iphone 7 on 26/june/2017 from quick heal's website for rs 3599. The amount was deducted from my account, but till now neither i got any mail regarding my insurance details or insurance number nor i got any refund from quick heal. Customer care doesn't helps. My registered number is [protected]. Please give me full details. I need my insurance....
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H
himanshuverma
from Varanasi, Uttar Pradesh
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mobile insurance

My name is himanshu. And i bought a samsung on 8 mobile for mobile protaction i buy quick heal total security for my mobile i use my my mobile from last december very carefully but last 28th acidently drop my mobile from my office desk and phone was cracked. I was accident so i am not in troble because of insurance of my mobile i find how to clam for that and uplode all docoment they responce third day and give me another list to upload docoment....
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B
BB Singh
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

used product delivered

Address:New Delhi, Delhi
Website:Qwuck Heal

I purchased a quick heal total security anti-virus through ebay. I purchased it on 20th of june shipped on 21st of july, delivered on 4th of july 2017 with the following details
Paisapay id: [protected]
Item number: [protected]
But the product was already registered in some body else and i got a pirated cd plain and a slip showing its key as
Or971-2j[protected]f82....
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D
dimple13cool
from Delhi, Delhi
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not giving claim. abusive staff. not returning phone

Poor service. Abusive staff. Not returning phone.

They are harassing us. We filed for a claim. Neither did they give claim, nor are they giving phone back.

It is a rs 65000 phone. Samsung galaxy s8+. They are literally harassing us.

I spent so much on a phone and it's insurance and these people are just thieves. I am going to file a case in the consumer court as well.

I do not...
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D
DikshaKushawah
from Pune, Maharashtra
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my mobile damage insurance claim is rejected for invalid reason

Address:Pune, Maharashtra, 411014
Website:www.quickhealgadgetsecurance.co.in

I bought iphone6 on 11th april 2017 and take insurance policy of quick heal gadget securance on 18th april 2017 by paynig 3500 rs. Now my phone is damaged on 30th jun 2017 due to an road accident and i claimed for it (Reference no [protected]). I sent all required documents including purchase bill but they rejected the claim with the reason that "my device is activated before i purchased it". How this possible even i am giving the bill and...
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N
Navneetsital
from New Delhi, Delhi
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Regarding my phone claim

Address:Mumbai City, Maharashtra, 400004
Website:www.qhgs.aarviinsurance.co.in/index.php

I have submitted my phone to quickheal for repair as i have bought quickheal insurance. As i have submitted my phone on 15 jan 2016 and today is 2 june means more than 4 and a half month but they are still saying that they have not received my phone from some 3rd party company of quickheal due to some internal problem.my claim id is [protected]. I am sending the receipt of phone submittion and phone bill....
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V
vilwadriraju
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Anti virus product

Website:www.quickheal.com

23 may 2017
Quick heal anti virus:
I am a customer of qh for the last four years.
My present license is valid until june 13, 2017.
But every time i try to carry out a full system scan, it says “scan could not be done. Please contact qh technical support for further details.”
Yesterday, ie. 22 may 2017 i contacted their technical support and one ms. Chaitali attended to me. Ms. Chaitali did not tell...
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B
Biswajit#0509
from Kolkata, West Bengal
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Cheated by dealer and company.

Address:Bardhaman, West Bengal, 713216

I bought oppo handest and insuered that with quick heal gadget securance from Shree Telecom, Durgapur-713216, Junction mall, Wesbengal.After 11days my phone was pick pocket and the agents suggest me to register a claim by informing the company and also asked me for the required documents i.e, Original bill, Id proof, General Diary from police station, sim barrig from and other related forms.I give all the requires documents to the agent is...
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