[Resolved] Quikr India Private Limited — Complaining about company's fraud regarding advertisement

Jaichandra_Packers

from Gurgaon, Haryana

Address:	New Delhi, Delhi, 250001
Website:	www.quikr.com

Hi, my name is vikrant gupta from jai chandra packers and movers firm, i have applied to a add company to post my add (When i got a call from company's sale person mr. Neeraj from his mob no [protected]) on conditions that the company will post my firm's advertisement on its company's website (www. quiker.com) in 50 cities and it (Company) also promote my firm on google.com. Mr. Neeraj who is a sales representative of quiker company assure that all above conditions will be fulfil and company will start posting my firm's add within 2-3 working days. (I also got proposal mail from the company)
After negotiation i have deposited 4000 rupees in company's bank ac. (Ac no[protected], account name - quiker india private limited in icici bank) on 31-mar-16.
After that i have checked company's website (On 5th apr-16) in order to see my firm's add but didn't find any add, so i called in company (To mr. Neeraj) to get confirmation about my add (On 8th apr-16) and got reply from company that it is checking and will contact me within 1-2 working days. On 12th apr'16 company asked me to give 10 cities name in which i want to promote my firm, but company failed to add in 10 cities which i submitted to it. So i mailed (On 16th apr'16) to mr. Atul tiwari (Representative of quiker company) on his mail id atul. [protected]@guikr.com, and to others representatives, mail ids-pranaya. [protected]@guikr.com, [protected]@quikr.com, [protected]@guikr.com but didn't got any reply.
I got reply after a week from support team of company (From banglore) that my firm's add is running on companys website, but when i checked again didn't find anything on company's website. The company is not runnning my firm's add, there is no sign of jai chandra pakcer and movers firm's add on its website till now. I have
So i want to complaint about company's fraud and cunning ways to lure into compnay's fruad scheme. And i want my money back from the company...

Details correspondence between my firm and company is attached as screen shots..

+4 photos

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Jun 3, 2016

Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Apr 28, 2016

Quikr Customer Care's response Dear Jai, We regret the trouble you’ve faced. Don’t worry, we’ll look into this and sort it right away. You can give us a missed call at[protected] or you can even write to us at [protected]@quikr.co.in with a detailed account of your issue along with your contact details. Rest assured, it is our utmost priority to give you a smooth and convenient experience at Quikr. We care, Team Quikr

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Comments

akhilvlb

from Bengaluru, Karnataka

very pathetic service from quikr RTO services..
since from 2 months there is no update. taken my all original documents.. n
no replay to mail
no whats app etc etc..
i need to go to court to sue a case i think..

For your reference..
renuka.[protected]@quikr.co.in
12/1/16

to Mukthiyar, Vasantha, ILYAS
Dear Sir/Madam,

Thank you for opting the RTO services,

This to support the service that you are opted and awaiting for status/Feedback.

Due to financial demonetization and other unavoidable circumstances we missed our commitment and timeline.

We might have avoided or your calls were unanswered or we might missed updating you the exact status regularly.
Hence we would like re-frame the service structure and fulfill your requirement without any error.

We would request to Reply with vehicle registration number to track your details and keep you updated about your service status in centralized format.

Kindly reply with service & your query to be answered.

Also you can whatsapp on [protected] with your email ID & Vehicle regitation number.

Note:- Your submitted documents are safe and secured if any of your documents pending kindly check the email sent by our logistic partner [protected]@itzeazy.com and revert with the relevent documents.

Regards,
Renuka Prasad BR

Akhilkumar Shastry
12/6/16

to renuka.prasad, Mukthiyar, Vasantha, ILYAS
Vehical registration No: KA04HG1476
yet its not changed to my name please do the needfull ASAP

Thaks
Akhil Kumar
[protected]

Akhilkumar Shastry
12/8/16

to renuka.prasad, Mukthiyar, Vasantha, ILYAS
Didnt get any mail from [protected]@itzeazy.com

renuka.[protected]@quikr.co.in
12/8/16

to me, Mukthiyar, Vasantha, ILYAS
Dear Sir,

As discussed, Your documents under process, Kindly feel free to reply or Whats app on[protected] with your vehicle reg #.

Regards,
Renuka Prasad BR

Akhilkumar Shastry
12/29/16

to renuka.prasad, Mukthiyar, ILYAS, Vasantha
any update, as there is no doc related rc card with me i have paid fine yesterday to trafic police. please send me rto reciept copy of ownership transfer of

reg no KA 04 HG 1476

THANKS IN ADVANCE..

Akhil

ilyas.[protected]@quikr.co.in
Dear Sir We have submitted the documents to RTO Max you will our documents ja...
12/29/16

Akhilkumar Shastry
Jan 10

to ilyas.pasha, renuka.prasad, Mukthiyar, Vasantha
Hi Team,
any Update, Please kindly let me know the status. still can see the vehicle in old owner name.
is it possible to share RTO Acknowledge copy or SAKALA no. I can check with one of my friend who is working in RTO Office..
Waiting for your replay

Thanks
Akhil Kumar

renuka.[protected]@quikr.co.in
Jan 10

to Shilpa, swathi.l, me, ilyas.pasha, Mukthiyar, Vasantha
Dear Sir,

The Ownership Transfer for vehicle # KA04HG1476 under process and expecting the completion of work,
However under digital India format the RTO portal and regulations are migrating to centralized version(New status of vehicles are not updated yet - Under transition).
As per the RTO sources the operation will be resuming the process from 12th of Jan and we are expecting your RC release from RTO.

We will update you as soon as we get the status from RTO & our support team will contact you.

Regards,
Renuka Prasad BR
-----Original Message-----
From: "Akhilkumar Shastry"

Akhilkumar Shastry
Jan 23 (1 day ago)

to renuka.prasad, ilyas.pasha, Mukthiyar, Vasantha, Shilpa, swathi.l
Hi Team,
Still waiting for update..
is there anything wrong? as you informed after jan 12 work will complete, today its jan 23 still its showing old owner name
in RTO Database.send me acknowledgement copy of transfer application.

If some thing wrong happen who is the responsible. i cant even transport bike to my home town in train
without changing ownership. i can use acknowledgement as document for that.

let me know for anything.
If It not possible. please return all of my documents i will do it from own. totally i am unhappy with services. ..
no updates, no responce to calls/whatsapp. just replaying mail like Demonetization, RTO Digitization etc..
as per your mail from 2 months no transactions happened in RTO?

i cant wait more than this. if again i got same response i will escalate this to next level for sure..

Thanks
Akhil Kumar

Thanks

Akhil Kumar
[protected]