Rajiv Gandhi Proudyogiki Vishwavidyalaya [RGPV] — Failed transaction and payment deduction

Address:RGPV, BHOPAL, MP

Sir, i tried filling RGPV examination form for Btech 3rd semester of Rs.1850 through debit card but it clearly showed "TRANSACTION FAILED. PLEASE TRY AGAIN." So I tried for several UPI apps but it denied payments and showed error. At last, i payed examination fee from another account and it was payed and showed form submitted to RGPV .

But at night a bank statement message pinned that the payment of Rs1850 has been deducted from my account. Which means RGPV has received amount of Rs.1850 twice from my side. I have launched a complain regarding the same to my bank's customer care service and i want to complain for refund against RGPV.

Please look in the matter and get me my refund back.
Thankyou,
Shruti Agrawal
Enrollment Number: 0875CS191135
Btech 3rd Year(CSE)
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Rajiv Gandhi Proudyogiki Vishwavidyalaya [RGPV] customer support has been notified about the posted complaint.
Jan 19, 2021
Updated by Shrutiagrawal0208
This is the screenshot of payment receipt from other account. The payment of Rs. 1850 was done through UPI app PhonePe.

Which was submitted on portal for the form submission.

Complaint comments 

Comments

My name is parag Shivhare my roll number is 0208CS171074 I filled exam form 1850 rupees through upi by phonepay but exam form still not forwarded so plz submitted my form

Pŕiťâm Pk's reply, Jan 21, 2021
same it is happening
Sir. I'm Nagma Shah Ansari. Pursuing B.tech 7.sem . Enroll no.
0199CS183D07
Before 2 days, I was paying 1850 rs for exam form fee through debit card.
This amount are debited on my account but portal are showing not submitted.
Today is last day of Exam form fee paying.
So please resolved my problem .
Tramsaction id..[protected]

Thanking you.
Sir. I'm Nagma Shah Ansari. Pursuing B.tech 7.sem . Enroll no.
0199CS183D07
Before 2 days, I was paying 1850 rs for exam form fee through debit card (Union bank)
This amount are debited on my account but portal are showing not submitted.
Today is last day of Exam form fee paying.
So please resolved my problem .
Tramsaction id..[protected]

Thanking you.

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    Rajiv Gandhi Proudyogiki Vishwavidyalaya [RGPV] Phone
    +91 755 2678 833
    +91 755 400 4747
    +91 755 2678 870
    Rajiv Gandhi Proudyogiki Vishwavidyalaya [RGPV] Address
    Abbas Nagar, Gandhinagar, Bhopal, Madhya Pradesh, India - 462033
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