[Resolved] Razorpay — fraud transaction

 
3 Reviews
Banglore, India
 Murtaza Kachi on Mar 17, 2019
A fraudster calling from sbi debit card department inform me that i don't have micro chip debit card and take all my details and use it for his personal transaction dated on 12/03/2019.
Details

1) by debit card-othpg
[protected]razorpay
Airtel paymenbangalore (Debit : rs 2000)

2) by debit card-othpg
[protected]razorpay
Airtel paymenbangalore (Debit : rs 2000)

This all not done by me.

Complaint marked as Resolved Apr 18, 2019

Complaint Status


[Mar 18, 2019] Razorpay customer support has been notified about the posted complaint.
Verified Support
Razorpay Customer Care's response, Mar 18, 2019
Hey Murtaza,

Our team has requested you for certain details over the mail thread with reference number 420523. Kindly revert to the same so we can check and resolve your issue at the earliest.

Thanks & Regards,
Team Razorpay
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

Irctc razorpay train ticketing failed via google pay. My transaction is done on March 12 and it's still in processing state.
I require refund money of 840. Am trying to reach for a very long time.
Upi Transaction id :[protected]

Madhan sethu's reply, Mar 19, 2019
I need immediate call from you guys...
Razorpay Customer Care's response, Mar 21, 2019
Verified Support

Hey Madhan,

We checked our logs and see that the transaction 100001726887009 is an unsuccessful transaction and the refund for the same will be credited to your account within 5-7 working days. You can track the status of your transaction here https://razorpay.com/support/#refund.

Thanks & Regards,
Team Razorpay
I booked a ticket from tpj to ms ( tejas express) today
Money got deducted but ticket didn't get booked

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    96%
    Complaints
    708
    Pending
    8
    Resolved
    678
    location
    Ground & 1st Floor, SJR Cyber, Laskar Hosur Road, Bengaluru, Karnataka, India - 560030
    Razorpay - fraud transaction