[Resolved]  Razorpay — I'm complaining about my transaction through upi for razorpay.

Sir
I m Udit Singhal.I have a transaction of Rs1850 from upi id [protected]@paytm to upi id [protected]@hdfc for my railway ticket on irctc app. The transaction was succeded but my ticket was not booked as the my money is not transfered by razorpay to irctc. Please refund my money.
UPI Ref ID:[protected]
Txn ID: HDFADA210005B[protected]A746B0CEDDD042
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May 26, 2018
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Apr 23, 2018
Updated by u_d_i_t
Dear Sir,
I m Udit Singhal. I was booking a railway ticket on irctc app of rs 1820. I have done the payment using bhim upi.My upi address is[protected]@paytm.
The transaction was succeded and money was debited from my account but ny ticket is not booked as by showing no response by bank.
my email id is :[protected]@gmail.com
mob : [protected]
I m attcaching two screenshots for transaction id.
Please solve the issue as soon as possible.
Verified Support
Apr 25, 2018
Razorpay Customer Care's response
Hi Udit,

We have sent you an update on the mail for the transaction ID : [protected].
Ticket reference of the mail is 183297.

Feel free to reach out on the same mail thread for further queries.

Thanks and Regards,
Team Razorpay
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