[Resolved] Razorpay — money got deducted from bank but irctc ticket is not booked

[Resolved] Razorpay — money got deducted from bank but irctc ticket is not booked

A Ayanbas

I had booked a railway ticket in irctc mobile app using razorpay upi. The money is deducted from my account but ticket is not booked and also not listed in refund list of irctc showing payment not settled, but my money is deducted from by bank. Please refund my money. Please have the below details: Debited rs.290.00 on 06-mar-19 towards linked irctc. [protected]@icici. Upi ref no[protected] Mail id - [protected]@gmail.com Was this information helpful? No (0) Yes (0)
Apr 7, 2019 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Mar 07, 2019 Razorpay Customer Care's response Hey, We checked the transaction [protected] and confirm that this is an unsuccessful transaction. The refund for this would be credited to your account within 7-10 working days. You can track the status of your refund here https://razorpay.com/support/#refund. Thanks & Regards, Team Razorpay
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Comments

Ashi2417

from Bhopal, Madhya Pradesh

My money deduct bt my ticket doesn't book...How can I take my money

Razorpay Customer Care's response, Mar 8, 2019

Verified Support

Hey,

We checked the transaction 100001717035614 and confirm that this is an unsuccessful transaction. The amount for the same will be refunded to your account within 7-10 working days. You can track the status of the refund here https://razorpay.com/support/#refund.

Thanks & Regards,
Team Razorpay

Azhagan Appar

from Srikakulam, Andhra Pradesh

I booked a railway ticket in irctc mobile app using razorpay (debit card) The money is deducted from my account but ticket is not booked and also not listed in refund list of irctc showing payment not settled, but my money is deducted from by bank. Please refund my money.

My email id is
[protected]@gmail.com