[Resolved] Razorpay — payment successful but ticket not booked

[Resolved] Razorpay — payment successful but ticket not booked

T tharun kumar thirumareddy from Kakinada, Andhra Pradesh

Hello sir, I have booked a ticket through your gateway razorpay through upi transaction but ticket was not booked but money was deducted and successfully deposited in your razorpay account Details: 29 april 2018, 14:31 Payment successful: 29 april 2018, 14:32 From: ttharun kumar ([protected]@okhdfcbank) Issuer bank: canara bank To: razorpay ([protected]@hdfcbank) Google transaction id: cicagmdnnnkjvw Upi transaction id:[protected] Please verify soon and send my money back +1 photos Was this information helpful? No (0) Yes (0)
Jun 8, 2018 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support May 02, 2018 Razorpay Customer Care's response Hi Tharun, we have received your mail with regards to the transaction with reference number:[protected] and have updated you with the details on the mail thread with the ref: 186851. Kindly check the mail and in case of further assistance, please feel free to write back to us on the same mail thread. Thanks and Regards, Team Razorpay
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