[Resolved] Razorpay — razorpay money deducted from google pay but ticket not booked from irctc

[Resolved] Razorpay — razorpay money deducted from google pay but ticket not booked from irctc

V Vishwa Singh121 from Pune, Maharashtra

I tried to book tickets via irctc on 2nd june, 2019 via googlepay. The money was deducted and googlepay showed that the payment had been done. But irctc account showed failed payment and the tickets were not booked. The money was not refunded to my account. Upi transaction id: [[protected]] To: irctcc (Razorpay. [protected]@hdfcbank From: shyam subba (State bank of india) Google transaction id: cicagkcquorctw Was this information helpful? No (0) Yes (0)
Jul 6, 2019 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Jun 02, 2019 Updated by Vishwa Singh121 *Update in details above:- From: Biswajit Singh (State Bank of India) Verified Support Jun 05, 2019 Razorpay Customer Care's response Hey Vishwa, We checked the transaction [protected] and see that this is an unsuccessful payment. You should ideally receive a refund for the same within 7-10 working days. The status of your refund can be tracked here https://razorpay.com/support/#refund. Thanks & Regards, Team Razorpay
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[email protected]

from Karhal, Uttar Pradesh

I have made transactions of amount rs 720 for unacedmy plus subscription using upi from irctc. But both the payment not completed and also showing failed at irctc end. Money has been deducted from bank account. 2 times
Help me sir
Mob. [protected]

[email protected]'s reply, May 31, 2019

Help me sir please

Razorpay Customer Care's response, Jun 5, 2019

Verified Support

Hey Sunil,

We checked and see that the payments pay_CbPhAxHpyewcgC and pay_CbPjMLqjfTHO1M are successful transactions from our end. You can track the status of your payments here: https://bit.ly/2DSjy4T

Thanks & Regards
Team Razorpay