[Resolved] Razorpay — razorpay money deducted from google pay but ticket not booked from irctc
VVishwa Singh121 on Jun 2, 2019
I tried to book tickets via irctc on 2nd june, 2019 via googlepay. The money was deducted and googlepay showed that the payment had been done. But irctc account showed failed payment and the tickets were not booked. The money was not refunded to my account.
Upi transaction id: [[protected]]
To: irctcc (Razorpay. [protected]@hdfcbank
From: shyam subba (State bank of india)
Google transaction id: cicagkcquorctw
Complaint marked as Resolved 2019-07-06 04:07:55
[Jun 02, 2019] Razorpay customer support has been notified about the posted complaint.
Verified SupportRazorpay Customer Care's response Jun 05, 2019
We checked the transaction [protected] and see that this is an unsuccessful payment. You should ideally receive a refund for the same within 7-10 working days. The status of your refund can be tracked here https://razorpay.com/support/#refund.
Thanks & Regards,
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