RBL Bank — pathetic bank (utho laal ab ankhein kholo, chitthi laya hu kuch to bolo)

(Utho laal ab ankhein kholo, chitthi laya hu kuch to bolo)

This RBL Bank is the worlds most Unprofessional and Late Lateef Bank. It has been 3 months now i complained them stating my Debit card is not working for Online Transaction, if i Swipe it on a pay machine, it goes through. But any Online transaction is giving an error.

The first time i contacted them, they stated, their team will revert me back, and you wont believe, their team called me after 2 months. I believe they must be discusiing my complaint in Parliament.
Anyways they called me up and, the gentleman said, what is the issue?
I was like, are you really serious, you are calling me after decades to know what the issue is? But anyways I explained him, and he said his Team will contact me and get it resolved.

Funny part, the other team took another 3 weeks to get in touch with me, This time they were stuck in Delhis Traffic I believe. But with full confidence, the Lady asked me " What is the issue"

Arey bhaiya, ye jo complaint number cr[protected] apne diya tha mujhe 3 mahiney pehle, ye kya tha, Ye kis liye tha, ye kyu thaaa mere bhai.. Lollypop samjha hai kya mujhey.

Anyways, after 3 months waiting I wrote them an email on 16/08/2018 stating my complaint. They wrote me back on 18/08/2018
"We are looking into your query. We request you to provide us 2 - 3 more working days to respond to your query."

I waited for 8 days ( Bhaisahab kuch to locha hai, ya to ye log mujhe bewkoof samjhtey ya fir pakka ye Lok sabha se hokar gujartey hain)

I woke them up on 18/08/2018 (Utho laal ab ankhein kholo, chitthi laya hu kuch to bolo)

I awakened them from their immense sleep, and told them its been 8 days now iam still waiting for your reply.

NOW READ THIS AT YOUR OWN RISK :-

They replied me back on 27/08/2018
"We apologise for the inconvenience caused to you.
Basis our investigation, we confirm that your debit card is properly active and there is no issue if you are using it online on domestic places.
We like to inform you that your debit card which did not worked on August 14, 2018 was an International transaction.
We request you to access your debit card on domestic basis for safer transaction."

I was like " ET TU BRUTUS", Someone please give me Poison.

Jo kahani aj se 200 crore saal pehle maine kisiko sunayi thi, uska saransh ye nikla ki "SEETA KISKA BAAP"

My Dear RBL BANK, I very well know that my Debit Card is for domestic purpose, because I Myself requested for a Domestic Card. And the first mail which i sent you on 16/08/2018, I attached the screenshots of SWIGGY, VODAFONE, FOOD PANADA and others and stated that Iam not able to use it for Domestic Online Transactions.. And the transaction which you are talking about is, 1 international out of 100 Domestic transactions i tried to make.

Did you guyz even go through the screenshots and mails i have sent you. It is properly mentioned that iam using it on VODAFONE, SWIGGY, FOOD PANADA, PAYPAL and other Local sites.

And all of them use 3D Secure payment gateway, which means they are domestic.

Kisi ne sach kaha hai, Just becoming a Graduate doesnt mean You are well educated.

Anyways Iam still waiting for their next Winter session I believe, because last time they they woke up in mid Spring.

Respected Sir/Mam, Understand this, we as a Customer, trust on you, we believe that our finances will be taken care by you. We open bank accounts in your bank because we Believe that our complaints will be taken care on time. We havent seen your CEO, or the agent who is taking care of our finances or complaints, but we still trust you. So kindly maintain this Trust.

Is emotional message ka matlab ye nahi ki mai chup baith jaunga. Iam writing this to higher level this time.

Thanx and Regards
Ravi Singh
RBL BANK KA SATAYA HUWA PRAANI