RBL Bank — rbl bajaj finserv super credit card

Address:

Bangalore, Karnataka, 560032

Rbl credit card dept., i do not know what operations are you running in terms of convincing customers to buy your credit card. It was mentioned as bajaj finserv, so i went for it.

The following is the worst scam i have seen.

They asked me to buy insurance i have clearly told "no".
I did not know if you credit card sales people have been well taught to communicate with customer, and now i can know that. I clearly said "no" for insurance.
However, i am still being charged for insurance for worth of 12000 since 4 months and the emi will continue for 8 more months.
I have complained raised through rbl super card support, however, they are not resolving my issue. The credit card sales person has activated the insurance without my consent and now they are charging me insurance for the insurance that i did not agreed to pay.
I have called call center to cancel the insurance they keep on saying the lock period is over. I do not know why should i pay for insurance when i did not opt for it.
How can you fool around customers like this end up paying for some of your employee's mistake.
Do not send generic respond as informed to the concerned team.
I would want you to look into this seriously and cancel the insurance policy.
It's a total fraud business you are running (Rbl)

My email id is haroo. [protected]@gmail.com