RBL Bank — rejection of my credit card application

Address:

New Delhi, Delhi, 110059

Dear respondent,
I want to know y u ppl rejected my credit card application for which i nvr called u on the contrary i got a call from an executive o[censored]r compnay saying that it’s a pre qualified offer n i m being offered the second keepingy transaction history that i maintained for the first credit card with u ppl.
And i want to add here that i hv been huge payments every months n hv nvr been delinquent n got many calls for verification n i got the physical verification done n everything was ok
Now i got the msg saying that due internal reasons, the hasn’t been approved. This is not the way a company works
After applying our card i applied for american express card n icici credit card n both got approved n delivered n what went wrong when u ppl checked my profile plz look into the matter n respond asap n yes the application ref no is
#ccv8la88l4
My cibil
Score is 780+
N monthly income is more gd enough to get me any card or loan which makes me think of no reason o[censored]r declining my application
I’ll dispose of the first card too if i don’t get this card approved that with a higher limit as per salary n profile n financial documents i hv submitted