| Address: Visakhapatnam, Andhra Pradesh |
Dear Sir,
Last year I had bought for myself a pair of rebook shoes primarily for
walking and other allied uses. Until recently it was giving excellent
service but, suddenly I found that the bottom (black) sole had dislodged
of the left pair. On checking the right pair similar thing happened but
only partially. As I am a great admirer of reebok, I was rather confident
while buying that it will render good service at least for 2/3 years for
the kind o[censored]se and had not preserved the invoice. But for my utter
misfortune this happened just within a year of purchase. This was the
third reebok pair where the sole got detached so I am totally disappointed
now.
I am a resident of Visakhapatnam, Andhra Pradesh/India and had bought the
shoe from a reebok show room at Jagdambba centre. But, now I am running post to
pillar in search of a good cobbler to repair it but in vain.
Being fully aware that reebok gives warranty of only three months against
manufacturing defects, but, with the reputation reebok has world wide,
this outcome within a year is certainly not acceptable.
Kindly confirm whether pasting of soles are taken up by reebok shoe room.
Waiting for a favourable response. A photograph is attached for better
understanding.
REGARDS,
P.K.BISWAS.
BHEL, VISAKHAPATNAM, A.P.
Mob. No. [protected].
Aug 14, 2020
Complaint marked as Resolved
Reebok India customer support has been notified about the posted complaint.
THANX.
KUHU GANGULY
[protected]