Reliance Communications — No Service and Not Letting Me Switch to Another Service Provider

Address:

Mumbai City, Maharashtra

Hi, I wish to bring to your notice the most pathetic form of service any service provider can offer. It would come as no suprise that it is from Reliance. I am using two postpaid numbers from relaince. My number is [protected] and [protected]. Both these numbers are under postpaid plan which entitles me to free 2GB 3G data. Since last 1.5 months I dont have any network for data or for calling at my home. This is a big suprise as my home is located in a prime location in Mumbai. Its next to Inifinity Mall, malas west, mumbai. I complained to Relaince communications several times. They didnt do anything in the beginning. Later on after a lot of follow ups and emails they said that they will resolve it within 3 days. After 3 days I didnt get any response. So I wrote to them and asked them about it. They wrote back saying that it will take 2 months for them to resolve the issue. Can anyone paying for a service accept this? 2 months of no phone connection at his house!! I went to get a mobile transfer request on my phone to switch to a different provider Vodafone. Inspite of me paying all the bills etc. Relaince denied the switch out request saying that bills havent been paid. I wrote to Reliance and they havent got back to me yet, First of all you ahd no business charging me for a service that you didnt provide. Next inspite of all the bills being paid you denied the switch over. If this isnt the height of pathetic phone service then what will be? I request you all to add this message on your facebook and twitter accounts. Please also add in your bad experience with Reliance phone so that all o[censored]s can make informed decisions before taking a relaince connection.