[Resolved] Reliance Digital — bought a lg k7i handset but the offers attached with handset was declined.

sanj321

from Bengaluru, Karnataka

Address:	560003
Website:	.

I bought a lg handset at mantri mall with offer power bank and one thousand big bazaar 1000/- coupon and was assisted by the relience person mr. Gopal with cell no. [protected]
Bill details :-
Bill date 28/04/2018
Mobile model:- lg k7i
Imei no. [protected]
Billed for :- bharat shah
Venue :- relience retail limited
Mantri mall, sampaige road

Now after paying the amount i was handed with "one lg handset with one power bank.. Without 1000/- coupon" but was assured to give the a big bazaar 1000/- coupon after one week as the coupon was not available at that day.

I have visited several time for availing the coupon but each time was assured to hand over with 15 days... 20 days, home delivery etc.. Have given the address too all waste as never i received call nor i was informed via mail.
Also have given several calls to the concern person mr. Gopal who have assisted me for briefing the lg hand set he keeps on declining it.

Please resolve the issue at the earliest.

Contact no. [protected]
Sanjay

Was this information helpful?

No (0)

Yes (0)

Sep 23, 2018

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2018

Reliance Digital Customer Care's response Dear Valued Customer,

We regret the inconvenience caused. We have forwarded your complaint to the concerned team and they will soon get back to you.

At Your Service,
Reliance Digital

Verified Support

Aug 23, 2018

Reliance Digital Customer Care's response Dear Valued Customer,

Your complaint has been registered with us and here is the complaint number[protected] for future reference.

At Your Service,
Reliance Digital

Aug 25, 2018

Updated by sanj321 please update via mail or call and provide me the complaint id no.

Sep 18, 2018

Updated by sanj321 Dear Reliance Digital Team,

I am yet to receive the amount have visited the store once but all of waste again ...neither he (executive) lifts my call nor he has given me any call. Its really absurd to have such kind of experience with Reliance.
Its high Time NOW.
(dont want any calls from your end, mail if required [protected]@gmail.com)

sanjay

Sep 28, 2018

Updated by sanj321 i am waiting for email from relience.

Oct 05, 2018

Updated by sanj321 Please send me a mail mentioning that it was a new type of fraud by relience.
To ourselves a step away from you