[Resolved]  Reliance Digital — call no. [protected] (tv panel faulty)

Address:400703

I have registered a complaint on 1st nov (Call no. [protected]) about tv panel faulty. Till now i am waiting for a resolution. I am extremely unsatisfied with the service. Daily i am in touched with your employee miss menakshi. Mechanic came 3 times with faulty panel so how can a customer wait more than 20 days.

If you are unable to resolve the issue i need immediate replacement of old tv.
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Dec 31, 2017
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Verified Support
Nov 21, 2017
Reliance Digital Customer Care's response
Dear Valued Customer,  

We regret the inconvenience caused. We have forwarded your complaint to the concerned team and they will soon get back to you.

At Your Service,  
Reliance Digital
Verified Support
Nov 30, 2017
Reliance Digital Customer Care's response
Dear Valued Customer,  

Your complaint is in process and here is the complaint number[protected] for future reference.

At Your Service,  
Reliance Digital
Complaint comments 

Comments

I have purchased 32 inch led lg TV from reliance digital Pune . At the time of purchase reliance store people said that there is 5% cash back on payment using paytm but up to now I have not received any cash back. Reliance people maked me fool.please do needful.for transaction details I have attached the screenshot of payment.

Reliance Digital Customer Care's response, Nov 21, 2017
Verified Support
Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact & email id at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital

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