[Resolved]  Reliance Digital — Defective hitachi ac sold by reliance digital-iscon mall, ahmedabad

Address:	380051
Website:	[email protected]

I bought hitachi 1.5 ton 3 star split ac from reliance digital - iscon mega mall ahmedabad and same was installed on[protected].

Following are the issues in the product:

The outdoor unit of this product (Hitachi split ac) makes terrible and annoyance noise which harasses to us as well as our neighbors., due to this reason we cannot even run the ac.

I have registered so many complaints (More than 10 times) on reliance digital toll free number as well as on [protected]@ril.com cshead. [protected]@ril.com but no action taken till date.
Ril technician came to check the issue on 29-05-17 and[protected] but both day they did not able to resolve the issue and they aggreed that outdoor unit compressor is defective.
In this matter i also contacted hitachi customer care but they said my complaints can be resolved by reliance digital only, even hitachi care did not registered my complaint.

I found you are the final authority to resolve the complaint so i am writing my request/complaint to you.

Please help me...

It is my humble request to take required action for not providing after sales service and manage to replacement of defective ac sold bt reliance digital iscon - ahmedabad.

Regards,
Kalpesh parmar
[protected]