[Resolved] Reliance Digital — frauds in sales, not caring customer complaints. | |||
I will tell things what happened with me inline I went to buy a laptop there comes cunning fellows sayings different things to buy whatever u want anyway final decision is ours. First they told me that we open laptop infront if at all there is any defective we will replace on the spot. I checked everything except keys of keyboard. So i went to my place working with my new laptop i came to know one key is not working properly i immediately called reliance service they told me that store is going to close u can come tomorrow. It's not even one day happened i went in morning those # guys behaving oddly saying u have to go to customer care, we can't replace u etc etc even they wasted my entire time almost half day. Such an unethical guys i don't know who hired them entire team is #. Better u don't buy anything from digital instead its better to buy lenovo website or amazon. Ohh sorry i forgot to tell i buy a laptop lenovo s340 amd ryzen version. Final thing they wont at all care about warranty o[censored]r products they almost forced to buy one year extra warranty for the price of 4000 which they wont care about ur warranty. That's all guys i wrote entire thing coz of i spent 44k this pains alot as i didn't get any service that solve my problem. They don't care about customers. Was this information helpful? | |||
Jan 15, 2020 Complaint marked as Resolved Reliance Digital customer support has been notified about the posted complaint. Verified Support Dec 15, 2019 Reliance Digital Customer Care's response Hi, That is not the experience we would want our customers to have. Please call us on our toll-free number[protected]. You can also find out other touch points using this link: https://bit.ly/2XbzWVB. Thank you. | |||
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3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra, India - 400002
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