Reliance Digital — Irresponsible customer care

I am shanthi chandrasekar from chennai. My order of Morphy richards sandwich maker was delivered in broken condition on 30-4-21 .For one and a half months I have been sending reminder after reminder till date their email says we would fix the return shortly. Their customer care is nothing more a recorded type response only. Should have bought through
amazon, made the biggest blunder by ordering
through reliance.