Reliance Digital — product damaged by engg

Address:

411027

Dear sir

I bought samsung washing machine from reliance digital, iti road, audh, pune 411007 dated 21th july 2018 details bill attached.

I got delivery 22nd july 2018 and delivery boy opened the product and found zero damage/crash. Today, 23rd july 2018 mr shabas shaikh came for installation and demo. He was trying to install bottom cover which is in black color at the time of installation, he laid down the product on ground and damaged and crash on the product. We have immediately stop the installation and contacted to the store and spokes with mr. Rahul girange about the damages and registered complaint.

I request you to replace this damaged product with new.

Our registered mobile number[protected] &[protected]

Attached : before installation product images and after installation products images which is damaged by engg.

Kindly acknowledge same.

Regards
Arc trading co.
Vivek shimpi
[protected]