[Resolved] Reliance Digital — reliance retail limited elante mall chandigarh | |||
We have purchased sony 65 uhd smart led tv 65x7500f (Display) ! St of all we faced a very tuff situation at payment counter, the person on counter was not competent to communicate, he was dictating the things in a manner, that we are buying something by doing something wrong. The matter was related to gst. The documents he was asking were never demanded by any dealer earlier. When we provided copy of gst certificate, he was not required to ask further id proofs and address proofs. Even if it was requirement of reliance, he should have been courtious and cooperative. The happiness of buying tv gone converted to tension when next day they refused to deliver tv at our guest house, where it was required to be installed, further they increased the truma that they will deliver tv in packing of tcl in place of sony. And they have not stopped here itself, when we revisited for delivery of tv after two days of waiting, the fellow sitting at may i help, quoting himself manager there, crossed all the limits, quoting we are doing wrong doings, suprising, why we will indulge in wrong doing, when we realised we may be put in more bad situation, we called police at 100 number, to our great shock, this fellow quoted to policeman, claiming gst is equal to fraud, so we are not delivering the tv at requested place. Was this information helpful? | |||
Jul 1, 2019 Complaint marked as Resolved Reliance Digital customer support has been notified about the posted complaint. Verified Support May 31, 2019 Reliance Digital Customer Care's response Hi, That is not the experience we would want our customers to have. Please call us on our toll-free number[protected]. You can also find out other touch points using this link: https://bit.ly/2XbzWVB. Thank you. | |||
2 Comments | |||
Comments
I was to recive a fridge that i bought recently from Reliance Retail Limited by 29/05/19 but i didnt recieve it yet and today it is already 29th. It is a real inconviniece and it has been a disappointment in the customer side.
Reply
My ac compressor part not repair until 15 days I'll complaint on toll free no 3 to 4 time or I'll contact reliance store but he tell me the part is on the way but my complaint not solved yet my ac serial no is
AAU18A0002243, 1ton 3 star split AC my contact no is [protected] so please solve this issue.
AAU18A0002243, 1ton 3 star split AC my contact no is [protected] so please solve this issue.
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3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra, India - 400002
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