[Resolved]  Reliance Digital — resq - no action on complaint - open for 4 months

Address:Chennai, Tamil Nadu, 600041
Website:www.reliancedigital.in/content?page=resq_services

The lid of the whirlpool washing machine purchased from reliance digital is broken. I have a resq care plan for the same.

Complaint was first raised in may - even after 4 months, reliance has still not been able to resolve the issue.

I have sent multiple emails, and keep getting the regular "regret your inconvenience and we looking at the issue" replies.

Complaint no:[protected]
Reference no: [protected]
Complaint no:[protected]

I have asked them to give me a refund of my resq plan since they have not been able to resolve the issue. There is no reply on that yet.
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Aug 6, 2021
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
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I purchased Lenovo ip520 laptop on 2/08/18 but in Lenovo warranty status is showing from 21/05/18 to 20/0519 what does it mean, it should show one year warranty status from date of purchase
Dear Customer,

We regret the inconvenience you have faced. Please share your mobile/complaint no. so that we can look into this concern.

Regards,
Whirlpool Support.
ManojMathewCM's [Complaint's author] reply, Aug 14, 2018
Hi Whirlpool Support,

I have a resQ plan and the below are my complaint numbers
Complaint no: 700337635
Reference no: 8015145795
Complaint no: 700350651

Regards
Manoj Mathew
Dear Customer,

We regret the inconvenience you have faced. Please share your mobile/complaint no. so that we can look into this concern.

Regards,
Whirlpool Support.

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