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Reliance Fresh Complaints & Reviews

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Updated: Feb 4, 2025

Complaints 2152

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538

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1614

So far, so good. Reliance Fresh is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Reliance Fresh will keep up the work and continue to help more customers with their concerns even better 🤝

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Unpleasant Experience at Reliance Smart Store - Urgent Attention Required

Complaint regarding bad staff

Refund required of Rs. 243/- on transaction date :05-09-2021

Refund request rs:3093.56

Cashback not received - JIOMART

Most useful reviews

Wrong charges of Theft

acceptability of sodexo coupons

Food card not accepted

mobile number asked at the billing counter

Price difference between reliance and d'mart

Missusage of Markdown Items

Reliance Fresh reviews & complaints page 2

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Dear Concern,

I have visited your Reliance Retail which is located at Near Do Talaab, Ujjain, Madhya Pradesh. I want to buy 25 pieces of something (not decided) so i have looked so many things but unable to final and suddenly 1 person came to me and ask me to leave the store because i have not purchased anything from last 15 minutes.

It is the service which you are providing to the customer. Shameless act....

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I made a payment of Rs. 264.79 on[protected] at Reliance Fresh store at 500, Sir M. Visvesvaraya Road, Muthuraya Swamy Layout, Hanuman Nagar, Hulimavu, Bengaluru, Karnataka via transaction# UPI[protected]DR-RELIANCE R-HDFC-RELI.

The amount got debited from my IPPB app account but salesman said its failed from their end and asked me to pay by another method stating that the first transaction amount will automatically get...

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Address: ROF Portico, Sushant Lok Phase 1

I went to the ROF Portico Sushant Lok Reliance Fresh today. The system stopped working because of which we had to wait for at least 30 mins. However the issue was not waiting but the behaviour of the employees especially one called Sugandha Jha. She taunted us twice when we tried giving her various solutions. She argued with us continuously and took no ownership of the situation. Just because of this one employee I would never want to visit...

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My name is ashok khandelwal residing at vashi navi mumbai-400703 the store situated at sector 10 a vashi does not keep the essential products and the quality of bread is worst. many times i made complaint to reliance in this regard....

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Address: Malhar Mall near mr9 Indore

Fake allegations were made on me by gaurds or reliance smart for damaging the products...

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I have been forced to pay bill amount twice on 06.04.2023 at reliance fresh at MG road Benz Circle in Vijayawada....

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Address: Near esic medical collage and hospital faridabad

Today I visit reliance fresh Faridabad branch near esic medical collage and I am a regular customer of reliance fresh but the staff made me a theft of chocolate and treat me like a criminal without any reason and also make me a embarrass in front of all customer the behaviour was totally non tolerable and I will never visit there again and also encourage my family and friend to not visit there and also upload a blog on my YouTube channel...

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Address: Karjat Gundage Road, Karjat

Respected Team,
I & lots of people near by your stor are regular customer but your store do not have a COW MILK which is most wanted product of commen man (misal class).
So request to you please arrange a cow milk at your store as soon as possible....

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Address: Reliance Retail Ltd Faridabad Grand Mall Delhi Mathura Road 12/4 Sarai Khwaja.

On 19 March 2023 there is a heavy discount on some clothes that consumer want to buy but the employee's of the store distributed it privately among themselves without giving the chance to the customers to buy them. You can confirm this fact by bill history of 19 March 2023 from 10:15 am to 12:00 pm. You will found some bills of garments only and all
these bills belongs to employees only. By keeping discounted products only for employees,...

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Address: SANJAYNAGAR, BANGALORE

The Reliance fresh (Signature) Sanjaynagar, Bangalore, the manager Saraswathi has been harrasing the 1st Shift Staff to log out at 4.00 and making them to work till 5.30 PM every day. I have noticed that there is repeated complaint against this store of Harrassing Staff and not giving proper WEEKOFF but there is not action taken against this Manager. I request the concerned to please help these Female staff, They also have family and children....

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Address: NRI layout Rammurthy nagar Bangalore

Hi I have visited Reliance fresh store in NRI layout, Rammurthy nagar, Bangalore, Karnataka.
bought one steel bowl cost 200, but after wards noticed that it is light damaged product, immediately next day itself returned in the store, the person their used bad words and treated ugly, he told that "You are lady how come you buy with out seeing, my wife will buy the products after checking it thoroughly, and treated customer very vulgarly"...

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Address: 8-3-318/6/6,101, Bandaru Bhavan, Yousufguda, Hyderabad, Telangana 500073

Serious food safety concern at Reliance Fresh (Yosufguda branch, Hyderabad)! I purchased frozen ready-to-cook snacks on March 2nd, and when I opened them, there was green mold on almost every wrap and a strong odor of rancid fat and cheese. When I tried to explain that their freezer must have turned off and caused the food to thaw and refreeze being the reason for the mold, they became defensive and refused to take responsibility. It's shocking...

+3 photos

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Address: Near Sec 82 Police chowki

Yesterday ie 13th March I did shopping at the newly opened Reliance Fresh store near Sec 82 Noida. Bournvita was mentioned at the rate of Rs 280 and was charged at the rate of Rs 330. I went back immediately as this was one product that I was sure of as I had checked the shelf and the price. I asked the team to refund the money which they refused as they had no access to the system at the backend. This is sheer cheating the customers if you...

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Address: Kali Park Pin code 700136

Shop assistant Mousumi Mondol insulted me which l, Sanjay Kumar Kansal, can let go of,
But neither Biplab Ghosh nor Bijoy Bannerjee provided complaint register or complaint mechanism...

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Address: Kali Park, Rajarhat, North 24 Paragnas WB

Shop assistant Mousumi Mondol insulted me,
Shop assistant manager didn't provide complaint register or mandatory complaint procedure,
Shop manager Bijoy Bannerjee was not present in store and upon me contacting him over phone didn't provide complaint register or mechanism.
I am Sanjay Kansal,
Mobile number [protected]...

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Address: Hazaribagh

Dear
Sir/madam
Today i visited to the Reliance fresh store @ hazaribagh hurhuru. i bought some items and gave the coins for payment but the store boy rejected the same infront and told me ki ye nahi chalega. Than i asked for the store manager, he told me that he himself is a Store manager. But i found the store manager mr nishant and told about the incident. Store manager also denied to accept the coins but after probing and...

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Address: Reliance fresh Signature SANJAYNAGAR

This is to inform that Reliance fresh Signature SANJAYNAGAR BANGALORE here the manager SARASWATHI has been making 1st shift staff to work overtime the timing of 1st shift is morning 6.00 to 3.30 but she asks the staff to LOGOUT at 3.30 and making them work till 5.30 pm I tried to reach out to the HR but no use I request the concerned to please take necessary action against this.
Thank you...

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I m very surprised today
in the morning i visisted at reliance mansrover garden
then take all the things around rs of 2500 rs

before taking i asked there for delivery rhey said surely will bw deliver

then at the biling counter very rude behaviour of kajal.

after taking money said why u dnt update me for delivery i said i just told u before biling then she deny for the rude behaved...

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Address: Guntur

Dear Team,

This is inform you that i am recently visit your reliance fresh Lakshmipuram Guntur branch andhra pradesh 522002.

I have to pay Rs. 79/-. I made a payment by paytm. My Side Payment in My PayTM Account Order ID[protected]T195119 has been successfully paid. But your branch said people were not credited to your account. Please to give me a payment of my 79/- to my paytm account.
br...

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Address: Reliance fresh Signature SANJAYNAGAR

I visited the Reliance fresh Signature SANJAYNAGAR the lady name MARY (ASM) this lady is abusing staf[censored]sing unparliamentary language when there is no fault of Co-worker. The lady staff crying & telling she has not done any mistake. And when I personally asked the staff they say that many staff has complaint to the MANAGER about abusing staff. But not action is taken against her. MANAGER SUPPORT HER. Regularly she has been abusing the staff....

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