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Reliance Fresh
Reliance Retail Ltd
Customer satisfaction rating: 31%
1705
COMPLAINTS
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Reliance Fresh Customer Care

Address
Makers Chambers - IV, Nariman Point
Mumbai
Mumbai City District
Maharashtra
India - 400 021

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
478
down
167

Phone:
Phone:
up
150
down
62

Customer satisfaction rating
31%
Complaints
1705
Pending
0
Resolved
525
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Reliance Fresh related photos (597)

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Reliance Fresh Complaints & Reviews

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R
Dec 10, 2020
Singapore, Singapore
Dear sir,

West Mambalam reliance fresh opposite to ayodhya Mandapam in which the air conditioner besides residential...
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P
Dec 9, 2020
Taipei, Taiwan
Workers in reliance fresh at k.k.nagar branch are extermly rude to coustemers all the racks are empty and all the little hearts...
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S
Dec 8, 2020
Chennai, Tamil Nadu
I had worst experience with reliance fresh at choolaimedu (chennai), last month Nov-7th i purchased some items and paid through my card but they said card payment failed then i made cash payment, after that i came to know that card payment debited from my account, past one month i am following with concern store but no improvement.
i am really cheated by them and very bad consumer service.

Transaction ID :[protected]
amount : 879
approval code : 835322

Complaint Status


[Dec 08, 2020] Reliance Fresh customer support has been notified about the posted complaint.

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    Y
    Dec 6, 2020
    Belgrade, Serbia
    Even though billing price on vegetables are less when in weighing time, in time of taking out billing has been increased all prices.

    Complaint Status


    [Dec 06, 2020] Reliance Fresh customer support has been notified about the posted complaint.

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      J
      Dec 2, 2020
      Taipei, Taiwan
      Dear sir,

      I Am a customer of your shop .when we are doing business customer is the king .for the existence...
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      M
      Dec 1, 2020
      Istanbul, Turkey
      During covid situation. Security guy sprays some crappy liquid and call it hand sanitizer. There is notice outside stating...
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      J
      Dec 1, 2020
      Singapore, Singapore
      My home.is in Kollam district in Kerala state. The reliance shop bear to me is vendarmukku. I am a regular customer from the...
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      V
      Nov 29, 2020
      Taipei, Taiwan
      I purchased dry coconut on 24th November from reliance fresh. Opened the pack on 29th and seen full of fungus inside the coconut 🥥.

      The store manager not ready to replace the item due to non available of bill. J requested for duplicate bill, even not providing.

      Please look into the matter.
      Dry coconut having fungus inside

      Complaint Status


      [Nov 29, 2020] Reliance Fresh customer support has been notified about the posted complaint.

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        V
        Nov 29, 2020
        Taipei, Taiwan
        We purchased dry coconut in reliance fresh on 24th November. We opened the 200g pack on 29th and found fully fungus in dry coconut, request to replace the item. but they akng the bill.
        Even i asked to provide the duplicate bill, but they denied to replace the item.

        I don't know the reason why they deny to replace the item.
        Dyu coconut having fungus inside,not returning.

        Complaint Status


        [Nov 29, 2020] Reliance Fresh customer support has been notified about the posted complaint.

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          R
          Nov 29, 2020
          Istanbul, Turkey
          Hi,

          I am regular customer of Reliance fresh moodalpalya pin 560072 bangalore store. I usually use debit/credit...
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          R
          Nov 28, 2020
          Taipei, Taiwan
          In bhopal, reliance fresh ashima mall store use to close store at 7 :00 pmbut online it shows closing time 8:00pm. Today i.e.,...
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          P
          Nov 28, 2020
          Taipei, Taiwan
          Takes long time to weigh vegitables... shop has 2 machines but they use one machine... long wait.

          Takes for...
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          P
          Nov 19, 2020
          Singapore, Singapore
          I purchased on 18.11.2020 six half litre cartons of OMFED milk from Bhubabaneswar Lewis Rad RelianceFresh outlet and all of them turned sour and became curdled on boiling. Your salespeople are careless perhaps they did not store it properly, as otherwise all six cartons could not have turned sour.
          For this small amount I would not ask for refund. But please caution your staff to store things properly

          Complaint Status


          [Nov 19, 2020] Reliance Fresh customer support has been notified about the posted complaint.

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            P
            Nov 19, 2020
            Singapore, Singapore
            Cashew cost showing is 369 and billing amount is 379

            Complaint Status


            [Nov 19, 2020] Reliance Fresh customer support has been notified about the posted complaint.

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              K
              Nov 16, 2020
              Istanbul, Turkey
              It is not a complain. Only a suggestion. We are small grocery shop in a small town and my shop is only income source for our...
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              S
              Nov 15, 2020
              Singapore, Singapore
              I was billed with ₹59 per unit of Nandini Goodlife Toned Milk 1 Ltr Pack while the offer was for ₹57.

              I...
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              L
              Nov 15, 2020
              Istanbul, Turkey
              Staffs behaviour worst, lethargic and not at all considering customers playing internally.Skipping Thier jobs and playing...
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              S
              Nov 13, 2020
              Singapore, Singapore
              When we reached your newly opened outlet at Thanikkal juction, Ernakulam at 8.50pm on 13/10/20 the security told me they are...
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              V
              Nov 10, 2020
              Istanbul, Turkey
              When i entered the reliance fresh situated in kirti nagar, sector 15, main jharsa road, Gurgaon, Haryana I enquired about...
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              S
              Nov 8, 2020
              London, United Kingdom
              Sir,
              I have received my American Express Credit card stmt dt 23.10.2020 for my card no.[protected] in which an amount of Rs.7, 493/- charged on 01.10.2020 towards " BD Reliance Fresh-PG Mumbai " . But I have not used my card for this neither online or offline as Iam not staying in Mumbai.

              Request you to kindly check your outlet records on that day and rectify the error at the earliest as American Express says it is an online transaction and OTP has been used for this and my card status is Active with them and not lost or stolen reported to them and was asked to approach the merchant.
              The reference ID with Amex is 17914852

              Thanks for your cooperation.

              Regards
              Shaji Menoth
              cell no.[protected]

              Complaint Status


              [Nov 08, 2020] Reliance Fresh customer support has been notified about the posted complaint.

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