Reliance Fresh — Refused to accept sodexo and pushed by security guard

Address:	Thane, Maharashtra, 400603
Website:	Reliance Fresh

A cashier at reliance fresh store at naupada, thane west, maharashtra vivek pandey refused to accept sodexo meal coupons against milk and said that we do not accept 100% sodexo even if it is a food item and you'll have to pay 50% in cash and 50% sodexo. On informing him that i'm a regular customer of the same store (Even a registered reliance fresh member and hold a membership card) he refused and i had to be stern with him. He then confirmed it from a different cashier and then accepted the coupons.
This is a clear case of misguiding the customer and not letting him exercise his full rights, had this been a new customer vivek pandey would have easily cheated him by denying him the right to pay through sodexo coupons (Reliance fresh as it is accepts sodexo coupons on very few items as compared to big bazaar or even star bazaar and the staff always cites a reason under the term "our policy", i fail to understand how can 2 competitors operating in the same market selling same and similar products have different policies for sodexo coupons - something which sodexo needs to look into).
On asking for a complaint register the security guard anil kumar firstly made excuses and then agreed after i was stern, he then also pushed me away while i was writing the complaint.
This is a clear case of high handedness along with bullying the customers by reliance fresh staff (The staff in this store as it is very rude and thinks there is no end to them, maybe this is also a part of their "company policy")
Disgusting is a lesser degree of adjective for reliance fresh store, naupada, thane west maharashtra and their cashier and security guard.