[Resolved]  Reliance Fresh — Two times money deducted for one purchase from my HDFC Bank Dabit and Credit Card

Address:

Bhopal, Madhya Pradesh

Dear team On 28th Oct, 2014, I am a regular customer of Reliance fresh, my name is Shivsagar, my Reliance One Card no. is [protected] and my e-mail id is [protected]@rediffmail.com. I purchased FMCG items for Rs. 4646.72 from Reliance Fresh, Kohe-Fiza Branch Bhopal but at the time of payment I used my HDFC Bank Credit Card. When they swiped the card by staff he said it is not working properly, and make Payment with Other Option i was make Payment with my HDFC Debit Card but money was deducted two time from Both Cards Debit and Credit Card also. When I make Complaint for Refund on 5th November 2014 through Complaint NO :- 1978498 to give back the money, he asked me that for Submit Bank Statements and Credit Card Bill . i also submit the requiredDocuments to Reliance Fresh at Bhopal but there is not any Response From Reliance for the Same. also Current Status of My Complaint (NO:[protected] is Show Pending at toll free NO. I Request to you kindly forward this to Reliance Fresh Higher Management and arrange to refund at an earliest.