Reliance General Insurance — Claim rejected

Website:

www.reliancegeneral.co.in

I have taken Reliance insurance from the Car Dealer itself.Unknown person make damage to my ford figo car by scratching with some equipment n the last 19/02/2016 and i have report this to the police station and service center.up on request from the service center i have produced car with General Diary from the Police station and all the necessary document that they requested and make the claim.Then they initiate the claim.After the survior survey the vehicle and called me and he told that he couldn't approve the claim General Diary is not enough.So that they need FIR from the police station and he also told me that they will not give it.anyway i went to the police station and requested for FIR copy and they told me that General Diary is enough for it.anyway they can give me the receipt of the Petition and also told me that if it is Reliance insurance then they are trying to fool me.they want to reject the claim so that they are telling this.I have sent the document to the Reliance Insurance but they again ask me they couldn't approve the claim.So i called another service center to know the charges for painting it and ask me why you don't make claim then i told them the story and they said if it is from Reliance you will not get it...they are rejecting most of the claims.